Bellperson

Job DescriptionTo be the initial greeter to guests staying at the hotel or arriving for the casino. Provide efficient informative services for guests and make sure the guest’s needs are met or give guests the correct Team Member to assist them. Support the front desk staff with communication on concerns regarding customer issues or needs for their stay.Project a friendly, courteous and appreciative image to all guests and customers at all times.Greet all guests with a friendly professional MannerCommunicate with guests, staff, and Tour Escorts about happenings on the propertyBe able to lift up to 50 lbs and place in room from hallways.Escort hotel guest to room and carry or transport luggage to and from the correct room.Be able to communicate with Front Desk, Valet, Transportation, Housekeeping and Facilities regarding guest service and needs.Provide efficient and informative services for guests.Make sure each guest’s specific needs have been completely addressedMaintain cleanliness and order in bell stand, luggage areas and lobby.Be able to communicate and write instructions to guests.Enforce adherence of parking policy at front entrance to Hotel guests.Ensure all tips received are treated correctly with the current tip policy for all Bellpersons.