Intern IT

Job DescriptionThe IT Intern will support the Information Technology operations within a manufacturing facility, assisting with day-to-day IT support, infrastructure maintenance, and continuous improvement initiatives that directly impact production, quality, and uptime. This role provides hands-on experience with plant systems, networking, endpoint management, and industrial IT environments.Key ResponsibilitiesIT Support and OperationsAssist with Level 1 IT support for workstations, printers, Zebra devices, and shop-floor systemsSupport basic network connectivity troubleshootingAssist with user account and access requestsSupport incident resolution and escalate issues when appropriateParticipate in daily operational tasks to maintain system uptimeInfrastructure and NetworkingAssist with switch port troubleshooting in Cisco or industrial switching environmentsHelp validate connectivity for devices such as RFID readers, cameras, and production systemsUnderstand VLAN concepts and basic network segmentationHelp track IP and MAC relationships for connected devicesShop Floor Systems ExposureAssist in supporting production systems such as MIRA, GSFS, and IPCSupport labeling and scanning solutionsGain exposure to RFID tracking systemsUnderstand impact of IT issues on production, quality, and traceabilityDocumentation and Continuous ImprovementCreate and maintain documentation for IT processes and configurationsAssist in developing troubleshooting guidesIdentify recurring issues and propose improvementsSupport development of dashboards or reporting toolsProjects and LearningParticipate in IT-related projects such as deployments and upgradesAssist with system rollouts and migrationsComplete assigned technical trainingApply learned skills to real-world tasksRequiredSkills and QualificationsCurrently pursuing a degree in Information Technology, Computer Science, or related fieldBasic understanding of Windows operating systemsBasic networking knowledge including IP addressingStrong troubleshooting mindsetStrong communication skillsAbility to work in a fast-paced environmentPreferredExperience with scripting such as PowerShell or PythonExposure to networking technologiesBasic knowledge of SQL or data analysisInterest in industrial IT environmentsInterest in automation and process improvementWhat They Will LearnHow IT supports production uptime and plant operationsReal-world troubleshooting in a live manufacturing environmentNetworking and infrastructure fundamentalsIT impact on quality, traceability, and deliveryWork EnvironmentOnsite in a manufacturing facilityCombination of office and shop-floor workExposure to production systems and equipmentSuccess CriteriaAbility to resolve basic IT issues independentlyUnderstanding of plant systems and IT impactContribution to documentation and improvement initiativesDemonstration of learning and initiativePRIMARY LOCATIONBridgewater Interiors III