Case Manager/Intake Specialist

Job SummaryMb Staffing Services LLC is seeking an experienced Case Manager with a strong background in intake coordination and housing assistance. This role is responsible for managing the full client lifecycle, from initial intake through housing placement and ongoing support, ensuring clients receive the services and resources needed to achieve stability.This is an excellent opportunity for a professional who is detail-oriented, compassionate, and experienced in working with housing programs and diverse populations.Key ResponsibilitiesConduct intake interviews, review applications, and complete client orientationsAssess client needs and determine eligibility for housing and supportive servicesIdentify appropriate referrals and intervention strategiesConnect clients to housing resources, rental assistance programs, and community servicesCoordinate appointments, services, and transportation as neededAdvocate for clients to secure and maintain housingMonitor client progress, participation, and outcomesProvide crisis intervention, guidance, and ongoing supportMaintain accurate case notes and documentation in compliance with program requirementsParticipate in team meetings and provide updates on client statusPrepare reports, track outcomes, and assist with program documentationCommunicate effectively with internal teams and external partnersQualifications3+ years of Case Management experience3+ years of Intake experience3+ years of Housing Assistance experienceStrong knowledge of housing resources, social services, and community programsExcellent communication, organization, and documentation skillsAbility to manage multiple cases in a fast-paced environmentPreferred SkillsExperience working with housing programs or supportive housing initiativesStrong problem-solving and client advocacy skillsAbility to handle sensitive information with professionalism and confidentiality