Software QA Manager

JSR Services is looking for a QA Manager that will be responsible for defining and leading the company’s quality assurance strategy across all software development cycles. This role ensures that all products meet the highest standards of functionality, reliability, and security. The QA Manager will oversee both manual and automated testing teams, implement efficient testing processes, and work closely with Development, Product, and DevOps teams. Key Responsibilities: Develop and implement a comprehensive QA strategy aligned with business and technical goals. Lead and mentor QA engineers (manual and automation). Define and monitor QA KPIs (defect rates, test coverage, automation rate, etc.). Manage and optimize automated testing tools and frameworks (e.g., Selenium, Cypress, Playwright). Collaborate with development teams to detect issues early in the SDLC. Ensure traceability between business requirements and test cases. Oversee execution of functional, regression, integration, performance, security, and usability testing. Coordinate test planning for releases and manage bug tracking and resolution. Ensure compliance with industry standards (e.g., ISO 27001, OWASP). Promote a culture of continuous improvement and QA best practices within the team. Requirements: Bachelor’s degree in Computer Science, Software Engineering, or related field. 5+ years of QA experience, with at least 4 years in a leadership role. Strong knowledge of Agile/Scrum environments and DevOps practices. Hands-on experience with QA automation tools (e.g., Selenium, TestNG, Postman, JMeter). Familiarity with QA management platforms (e.g., Jira, TestRail, Zephyr, WCAG, Sección 508, OWASP, PCI, FedRamp, CMMI/CMMC, SOC2). Excellent leadership and communication skills, able to interface with technical and non-technical stakeholders. Job Type: Full-time Pay: From $75,000.00 per year Benefits: Health insurance Schedule: 8 hour shift Monday to Friday Work Location: Hybrid remote in San Juan, PR 00901