Senior Web Security Support Engineer
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A cybersecurity firm is seeking a Technical Support Engineer III in Austin, Texas. This role focuses on providing world-class support to enterprise customers by troubleshooting and optimizing the performance of Forcepoint products. The ideal candidate has a Bachelor's degree in Information Systems or Computer Science and five or more years in customer support, with hands-on experience in networking, HTTP, and security protocols. The position emphasizes accountability, teamwork, and mentoring within a collaborative atmosphere.
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