Operations Analyst II or I - Operations Engineering Analysis Support

Southwest Power Pool (SPP) is about more than power. We’re about the power of relationships. Our employees have the opportunity to work together to ensure electricity is delivered reliably and affordably to the millions of people living in our service territory. We have been voted one of Arkansas’ Best Places to work by Arkansas Business and we are looking for a member of our team who is passionate about our mission to keep the lights on!We have a core ideology here at SPP that we stand by: Do the right thing, for the right reason, in the right way.We believe in supporting our employees through a fantastic benefits package:Competitive and transparent pay with bonus opportunitiesExcellent insurance package including three great medical plans to choose from, employer-paid short-term disability, long-term disability, and life insuranceRelocation bonus (if applicable)Hybrid working environment for positions that are eligibleFantastic contributions to your retirement through a 401(k) savings plan with employer-match benefits and a pension (defined benefit plan) fully funded by SPPPLEASE NOTE: SPP is not able to sponsor employment visas or student-work authorizations (STEM OPT) for this position. Please ensure you are eligible to work in the U.S. without sponsorship prior to applying.Compensation InformationThe salary range(s) represents our good faith estimate for the role at this time. While we strive to provide competitive and transparent compensation, there may be circumstances where an offer is above or outside of the listed range. We are open to discussing salary expectations with qualified candidates considering factors such as the candidate's qualifications, skills, competencies, experience and geographic location will all be considered during the hiring process. Operations Analyst I - $57,200 - $70,060Operations Analyst II - $70,320 - $87,890 Join our team as an Operations Analyst!The Operations Analyst plays a key role in developing and maintaining the processes, procedures, and controls used by real-time Operations personnel. This position ensures that all operational activities align with applicable standards, tariffs, protocols, and regulations—supporting the reliable delivery of electric service.This role works closely with cross-functional teams, including Operations Reliability, Engineering, and Market Administration, to support and enhance operational tools and processes.Key ResponsibilitiesDevelop and maintain operational processes, procedures, and controlsSupport real-time Operations through tools, analysis, and process improvementsCollaborate with cross-functional teams to implement operational solutionsAnalyze performance data and recommend improvementsApply industry standards and ensure compliance with governing requirementsAssist with project management, including planning, coordination, and executionSupport stakeholder engagement, meetings, and documentationContribute to quality assurance efforts, including audits and process reviewsTo Be Successful In This Role, We're Looking ForBachelor’s degree in a technical or business discipline; Two (2) years of relevant job-related experience may be considered in lieu of degreeOperations Analyst I - No job experience requiredOperations Analyst II - Two (2) years of relevant job-related experience (in excess of degree requirements above)RequiredAbility to handle most types of assignments or tasks independently, regardless of complexity or difficultyBroad knowledge or experience in fieldAbility to coach junior analysts in some assignments or tasksStrong inter-personal, oral and written communication skillsGood organizational skillsGeneral proficiency with Microsoft Office applications and Project Management concepts and toolsUnderstanding of and compliance with SPP Policies and ProceduresPreferredNERC System Operator CertificationWorking knowledge of NERC Reliability Standards, SPP Criteria and applicable OATT Business Practices, SPP Market Protocols and SPP Operations functional proceduresKnowledge of the measurements, functionality and data interfaces of applications used in Quality Assurance programsPosition Type And Expected Hours Of WorkThis is a full-time position. Days and hours of workweek are Monday through Friday; 8:00 a.m. to 5:00 p.m. Working extended hours may be required.Travel RequirementThis position requires minimal travel (approximately 0-10%).SPP is an Affirmative Action and Equal Opportunity Employer of individuals with disabilities and protected veterans and is committed to excellence. If you need a reasonable accommodation for any part of the employment process, please contact us at HR@spp.org and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA).At SPP we believe in a culture of belonging. Learn more here: Culture of Belonging - Southwest Power Pool .