Manager, Business Analytics

Manager, Business AnalyticsWhether you are an avid camper, the occasional glamper, an expert RV-er, or new to the outdoors entirely, we're interested in working with you. Our team values diverse perspectives as we seek to create an easy-to-navigate and meaningful camping experience for everyone.We hope you will consider joining our team! ALL human beings are welcome, and we are committed to helping you thrive here. We believe our team, as well as the outdoors, is for everyone.We are looking for a Manager, Business Analytics to join our Finance team, reporting directly to the VP of Finance. In this role, you will be the person who makes sure the right people have the right data at the right time - owning our reporting infrastructure, building and maintaining dashboards, and fielding the ad hoc data requests that help our teams make faster, better decisions.You'll work closely with stakeholders across Finance, Operations, Marketing, and Go-to-Market to understand what they need to see, build the tools and reports that surface it, and dig into the numbers when a question doesn't have an obvious answer. This is a great fit for someone who takes pride in clean, trustworthy reporting, and who genuinely enjoys the puzzle of a good ad hoc request.Key Responsibilities:Own the build, maintenance, and continuous improvement of dashboards and reports in Looker that give Finance, Operations, and GTM teams clear, reliable visibility into business performanceWork with stakeholders to define KPIs and reporting requirements, ensuring everyone is working from the same definitions and the same source of truthAudit and improve existing reports for accuracy, usability, and relevance—retiring what's no longer useful and building what's missingDocument reporting logic and data definitions so institutional knowledge is accessible across the teamServe as a primary resource for ad hoc analysis requests from Finance, Operations, and GTM stakeholders—turning ambiguous questions into clear, well-supported answersPrioritize and manage an ongoing queue of data requests, setting expectations clearly and delivering quality work on reasonable timelinesBuild reusable templates and frameworks in Excel and Google Sheets for recurring analyses so the wheel doesn't get reinvented every timeDig into data to surface trends, flag anomalies, and identify opportunities or issues before they become bigger problemsPartner with Finance stakeholders to document requirements for reporting changes, new dashboards, or data initiativesCollaborate with Engineering and Data teams to ensure the underlying data infrastructure supports the reporting needs of the businessMap current-state workflows and identify gaps or bottlenecks—then help develop practical solutions that improve how we operateContribute to building a culture of data-informed decision-making across Finance, Operations, and GTMQualifications:4–6 years of experience in a business analytics, data analytics, or business analyst roleProven track record building and owning dashboards and reporting infrastructure, not just consuming themStrong experience with Looker or a similar BI tool - you know how to build LookML explores, create reliable reports, and make dashboards people actually useProficiency in Excel and Google Sheets, including pivot tables, complex formulas, and financial modelingComfortable managing a high-volume queue of ad hoc requests while keeping up with longer-horizon reporting workStrong communication skills - you can explain what the data says, what it means, and what to do about it, to audiences who aren't data peopleA self-starter mentality - on our team, initiative is a mustNice to Haves:Experience with SQL for querying and data validationBackground in SaaS, outdoor hospitality, travel, or marketplace businessesCompensation and Benefits:Base salary: $95k-120kCompetitive benefits, including medical, dental, vision, life, and disability insurance options at affordable rates401(k) plan with employer matchFlexible time off - use it as you need itEmployee camping credit to encourage getting outdoors and experiencing our product!We are prioritizing candidates in our hiring hubs of Grand Rapids (MI), Denver (CO), and Chicago (IL) who are interested in regular in-person collaboration. Secondary consideration may be given to candidates who reside in states where we currently have employees outside of our hubs, including MA, NH, NY, NC, OR, TX, UT, VT, VA, and Canada. Candidates located outside of the locations listed previously are not able to be considered at this time.