Claims Representative

Pride Global/Russell Tobin & Associates is seeking a General Liability Litigation Senior Claim Representative/Consultant to work for one of our top clients.Apply today for consideration!Job Title: General Liability Litigation Senior Claim Representative/ConsultantPay Rate: $26/hr. to $29.30/hr. on W2.Hartford, CT, San Antonio, TX, Scottsdale, AZ, Lake Mary, FL, Naperville, IL and Alpharetta, GADuration: 6 months, with possibility for extensionLocation: Remote / Virtual TrainingHours: 8:00 AM- 5:00 PM Monday-FridayThe General Liability Litigation Senior Claim Representative or Consultant is accountable for delivering superior customer service and successfully investigating, reserving, recommending and implementing strategies to resolve claims consistent with corporate claim standards, policies, and procedures and statutory, regulatory and ethics requirements. The selected candidate will partner with Staff Legal and outside counsel to resolve General Liability cases including Premise Liability, Operations Claims, Product Liability, Professional Claims, Advertising Injury claims, Homeowner Liability, Employment Liability exposures and others. Additional key responsibilities are as follows:Claim File ManagementPlan, recommend, reserve and execute file strategies including investigation, valuation, disposition and settlement of assigned claims, in a manner consistent with corporate claim settlement policies and procedures, and statutory, regulatory and ethics requirementsProperly assess the exposure of assigned claims. Plan and organize, establish priorities, anticipate issues, determine realistic completion dates, know and communicate the status of assignments, appropriately manage vendorsDevelop advanced functional knowledge to appropriately interpret and apply insurance coverage. Develop technical and jurisdictional expertiseMaintain current knowledge of claim loss cost management initiatives, and utilize them appropriately and in a manner consistent with company practices and proceduresIdentify and properly mitigation, subrogation, and other recovery opportunitiesCustomer ServiceMaintain dedication to meeting or exceeding expectations and requirements of internal and external customersObtain first-hand customer information; use it for improvements in products and servicesEstablish and maintain effective relationships with customers, gaining their trust and respect. Demonstrate diplomacy and tact to effectively avoid or diffuse high-tension situations Business Acumen and Technical ExpertiseUtilize verbal and numerical critical thinking skills to gather information, apply sound reasoning and draw appropriate conclusions; make sound decisions based upon mixture of analysis, experience and judgmentAccurately resolve complex coverage and compensability issuesPossess the ability to investigate, evaluate and negotiate highly complex claims to appropriate dispositionPossess superior analytical and critical thinking skills; expert knowledge of complex medical terms, excellent time management abilitiesPossess the advanced technical knowledge to properly reserve highly complex claimsProperly apply statutory laws and regulations of applicable jurisdictionDemonstrate advanced expertise to utilize claim management practices to effectively manage loss costsExpertly contribute to loss cost management by recognizing potential for Subrogation and Special InvestigationTeamwork and Team BuildingSupport and help create a team environment that celebrates diversity and inclusionSupport and assist in building a high performing team with diverse characteristics, where individual differences are valuedBuild appropriate rapport and constructive and effective relationships with people inside and outside the organizationQualifications5+ years relevant experience managing general liability claims strongly preferredTechnical expertise in managing claims of high complexityStrong computer proficiency in utilizing software programsExcellent communication skills, oral, written, collaboration and negotiationExcellent time management and organizational skillsEffective customer service skillsAdept at managing conflict as an opportunity to listen and share information while negotiating a win/win outcome that supports The Hartford's and the claimant’s best interestsLeader among claim handlers providing advanced expertise to teammates in solving problemsCollege degree preferred or 5+ years relevant work experience requiredConsistent high level of performance and achievement over career spanState required certification exams and adjusting licensesJD, SCLA or CPCU designation a plusABOUT US:Russell Tobin is a leading minority-owned professional and technical recruitment and staffing advisory organization. We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies.As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.