Dispatch Manager

Now Hiring: Dispatch Manager Lehigh Valley, PA Are you a logistics professional who thrives in a fast-paced environment and knows how to keep drivers, customers, and operations running smoothly? We're looking for a Dispatch Manager to lead daily transportation and dispatch operations for a growing organization in the Lehigh Valley. This is an excellent opportunity for a hands-on leader who excels at problem-solving, route optimization, driver communication, and delivering exceptional customer service. What You'll Do: ✅ Manage and coordinate daily dispatch operations ✅ Optimize routes and schedules to maximize efficiency and on-time delivery performance ✅ Lead, coach, and support a team of drivers and dispatch personnel ✅ Monitor fleet activity and respond to real-time transportation challenges ✅ Ensure compliance with DOT regulations and company safety standards ✅ Collaborate with customers, operations, and warehouse teams to maintain service excellence ✅ Track KPIs, analyze performance metrics, and implement process improvements ✅ Handle escalations, scheduling conflicts, and service recovery efforts What We're Looking For: ✔ 3+ years of dispatch, transportation, logistics, or fleet management experience ✔ Previous leadership or supervisory experience preferred ✔ Strong organizational and communication skills ✔ Ability to make quick decisions in a dynamic environment ✔ Experience with TMS, dispatch software, GPS tracking systems, and Microsoft Office ✔ Knowledge of DOT regulations and transportation best practices Why Join Us? ⭐ Competitive compensation package ⭐ Stable and growing business ⭐ Opportunity to make a direct impact on operations ⭐ Collaborative team environment ⭐ Career growth and advancement opportunities If you're ready to take ownership of dispatch operations and lead a team that keeps business moving, we'd love to hear from you. IND4