Forward Deployed Engineer

Performance Engineer Opportunity At LiteLLMLiteLLM is an open-source LLM Gateway with 28K+ stars on GitHub and trusted by companies like NASA, Rocket Money, Samsara, Lemonade, and Adobe. We're rapidly expanding and seeking a performance engineer to help scale the platform to handle 5K RPS (Requests per Second). We're based in San Francisco.LiteLLM provides an open source Python SDK and Python FastAPI Server that allows calling 100+ LLM APIs (Bedrock, Azure, OpenAI, VertexAI, Cohere, Anthropic) in the OpenAI format.We just hit $2.5M ARR and have raised a $1.6M seed round from Y Combinator, Gravity Fund and Pioneer Fund. You can find more information on our website, Github and Technical Documentation.About the RoleWe're looking for a Forward Deployed Engineer to embed with our key customers, helping them successfully deploy and scale LiteLLM in production. You'll work directly at customer sites (remotely), troubleshooting complex technical issues, optimizing their infrastructure, and ensuring they extract maximum value from the platform.This role is ideal for someone who thrives in dynamic, customer-facing environments, enjoys solving production-level challenges in real-time, and can translate customer needs into actionable product improvements.ResponsibilitiesDeploy and configure LiteLLM in customer environments, ensuring optimal performance and reliabilityDiagnose and resolve complex technical issues across the full stack—from infrastructure and backend to frontend integrationsWork remotely with customers during critical implementations, migrations, or scaling initiativesReproduce customer issues in their specific environments and create detailed technical reports for engineeringBuild custom integrations, scripts, or tooling to meet unique customer requirementsSubmit pull requests for bug fixes, feature enhancements, documentation improvements, and configuration optimizationsAct as the technical voice of the customer—gathering feedback, identifying patterns, and advocating for product improvementsMaintain close collaboration with product engineering to ensure customer-reported issues are resolved and communicated back effectivelyDevelop and maintain customer-facing technical documentation, deployment guides, and best practicesOwn customer relationships from a technical perspective, building trust through deep expertise and responsivenessWhy Work At LiteLLM?You thrive working directly with customers at a fast-growing startup—scoping complex technical challenges, leading implementation discussions, and driving them to production successYou love working closely with developers (30K+ Github stars) and being at the intersection of product and customerYou want to work hard (966 work culture) and move fast in a high-impact roleYou want to see firsthand how AI is transforming businesses—our customers run ALL their LLM calls through LiteLLMYou enjoy the autonomy and variety of working across multiple customer environments and technical stacks