Shelter Advocate

**SUMMARY**The Domestic Violence Emergency Services Advocate provides support and advocacy to victims of domestic violence, both in the emergency shelter and via a 24-hour crisis line.**ESSENTIAL DUTIES AND RESPONSIBILITIES** Conducts Shelter intakes, including screening, interviews, orientation to the Shelter facilities, room assignments, and completion of intake paperwork. Conducts exit interviews and ensure the completion of client-based data and exit paperwork. Maintains coverage of the 24-hour crisis and business lines; provides quality information and referrals. Performs crisis intervention and safety planning for shelter residents and crisis line callers. Ensures residents safety through regular facility checks. Assists in the implementation of Shelter policies and procedures. Models, explains, and enforces Shelter rules and policies. Assigns chores and ensures that the Shelter is neat, clean and in adherence with State and local health standards. Maintains effective working relations with residents, staff, volunteers and the general public. Collects and enters client data and service data. Participates in weekly and monthly staff meetings, client/program meetings and trainings. Ensures that all services adhere to the principles of Advocacy Based Counseling (ABC). Maintains confidentiality of communication and records in accordance with State and Federal laws. Attend weekly and monthly staff and client/program meetings.This is a general description of the responsibilities for the Domestic Violence Shelter Advocate position; other duties may by assigned by supervisor as needed.