Patient Access Specialist

Are you passionate about making healthcare accessible and affordable? We are seeking amission-driven Patient Financial Advocate to serve as a high-touch navigator for patientsfacing complex insurance and financial barriers. Working within the Patient Financial Servicesteam, you will leverage Epic Hyperspace to resolve billing discrepancies and assist patients insecuring financial aid. Join a team dedicated to compassionate care, where your expertiseensures that financial hurdles never stand in the way of a patient’s health.What You'll Do● Serve as a primary point of contact for patients with high-risk or uninsured cases,manually processing financial assistance applications and resolving complex insurancediscrepancies.● Provide pre-service estimates by clearly explaining copays and deductibles to patients,while setting up automated, self-service payment plans.● Identify and resolve "clean claim" errors and billing denials flagged in Epic worklists● Navigate Resolute (Billing), ADT/Prelude (Registration), and the Benefit Engine tomanage patient files and ensure the accuracy of all financial records.What You'll Bring● Ability to interpret data reports and analyze worklist priorities to ensure the most urgentpatient needs are met first.● Comfort learning and mastering complex software systems (Full training on Epic andHyperspace will be provided).● Familiarity with medical billing, health insurance terminology, or patient advocacy.● Proficiency in Spanish or Portuguese is a significant assetCompensation & Benefits● Pay: $22/hr● Schedule: Monday to Friday, 8:30am to 5pm EST● Full training support for Epic certification● Access to a robust health and wellness package, retirement savings plans, and asupportive, team-oriented work culture.● This role offers a clear pathway into healthcare administration and specialized revenuecycle management.