Senior Travel Consultant

Job description: Senior Travel Agent (Remote) Full time, United StatesThis is for the ESS department, after hours shifts, works weekends and some holidays. As a Senior Travel Consultant, you are the face of our company. You’ll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? – Read on! As a Senior Travel Agent, you will  Search and confirm travel reservations for the customer  Have a strong understanding of a client travel policy and can consistently provide consultation to the customer  Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)  Provide the client with the required industry information, such as low fares, exchange costs, and penalties  Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement  Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported   About you  Extensive Travel Agent experience  Working knowledge of the travel industry, policies, procedures, and processes  Advanced skills in GDS Sabre  Strong verbal and written communication skills in English