Campaign Operations Manager

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.About the teamThe global demand campaigns team at Stripe is responsible for delivering marketing campaigns that build awareness and engagement for our various audiences, solutions, and products worldwide, Campaign operations serve as the crucial "engine" for these campaigns, ensuring operational rigor and process standardization through scalable, end-to-end workflows. This foundation allows our global and regional teams to execute campaign launches with speed and precision.What you'll doResponsibilitiesCollaborate with global, regional, and channel teams to architect and implement scalable operating models to support the end-to-end campaign lifecycle, from initial strategy and planning through execution, measurement, and optimization, ensuring seamless integration across various functions and geographies.Consistently monitor and analyze the campaign production "supply chain" including tracking all key stages, handoffs, and friction points to drive meaningful efficiency gains.Lead the development, documentation, communication, and rollout of new or optimized internal processes in partnership with cross-functional teams.Evaluate and implement new tooling, technologies, and systems to enhance campaign operational efficiency including integration, and adoption of selected systems.Track, analyze, and report out on key operational metrics and campaign performance, clearly communicating the health of the campaign supply chain, the impact of operational improvements, and the overall effectiveness of campaigns.The ideal candidateDeeply understands marketing, its varied disciplines, and how they all work togetherIs automation-forward, and has proven experience using AI/agentic solutions to improve efficiency and streamline campaign productionExcels in leading and driving large, complex, global programs or initiativesHas an expert-level grasp of change management, and can effortlessly communicate clearly with large cross-functional teamsWorks with and influences diverse stakeholder groups across global, regional, and technical teamsHas a builder mindset, demonstrated by a proven track record of designing and implementing internal processes to achieve efficiency and scaleHas strong analytical skills, with the ability to analyze and communicate campaign performanceHas experience with tools like Asana, Monday.com, or Jira to manage complex, multi-phase rolloutsIs agile and comfortable with ambiguity and building in high growth environmentsWho you areWe're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.10+ years of demand generation, program management, or campaign operations experienceProven expertise is partnering with regional teams and channel partners to build scalable, end-to-end workflowsProven ability to drive efficiency gains with AI or other automation toolsAbility to build campaigns and programs from the ground, orchestrating many moving parts across disparate functionsExceptional presentation, writing, and communication skillsAppetite and ability to work through ambiguity, evaluate and recommend solutions, and drive clarity across complex, global stakeholder groupPreferred qualificationsExperience at a highly dynamic, fast-growing growth tech companyExperience in management consulting or program management rolesThis role is available either in an office or a remote location (35+ miles or 56+ km from a Stripe office).Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.A remote location is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently live or plan to live.The annual US base salary range for this role is $191,400 - $287,200. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.Office locationsSouth San Francisco HQ, New York, Seattle, or ChicagoAt Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.J-18808-Ljbffr