Assistant Director, Event Services

Job No: 498698Work Type: Staff Full-TimeLocation: Denver, COCategories: Events, Business Operations / Services, Admin / Executive / Office Support, Performing, Visual, & Creative ArtsThe Robert and Judi Newman Center for the Performing Arts is a world-class, multi-venue performing arts center on the campus of the University of Denver, Home to the Lamont School of Music, The Newman Center hosts nearly 500 events annually. In addition to performances by Lamont students and faculty, the Newman Center is an in-demand performance venue for numerous rental clientsincluding the Denver Post Pen and Podium Series, Friends of Chamber Music, Denver Brass, Wonderbound Dance, Cleo Parker Robinson Dance, Urban League of Denver, The CELL and many others. The Newman Center also presents nationally touring performing arts groups through its acclaimed series, Newman Center Presents.Position SummaryReporting to the Director of Business & Operations, the Assistant Director of Event Services is responsible for successfully managing all rental events and coordinating the use of the Newman Center space. The Assistant Director oversees the rental client experience from inquiry to event financial reconciliation and ensures a quality, efficient experience for all. This position assists with the management of daily operations, supervises event employees, coordinates with other Newman Center staff areas (production services, ticketing, patron services, artistic operations, advancement, marketing), and provides input on the development and implementation of policies for these areas. The position is responsible for creating the annual external and internal event budgets and monthly forecasting, in collaboration with the Director of Business & Operations.Essential FunctionsBusiness Development and Revenue GenerationResponsible for managing the largest revenue generating department at the Newman Center, representing 60-70% of the division's annual earned revenue.Actively pursues new business opportunities for the Newman Center in collaboration with the Executive Director and Marketing.Identify and pursue relationships with new clients including promoters and commercial clients to generate revenue opportunitiesDraft deal terms with clients for review by Executive DirectorBudgetary and FinancialProvide information from scheduling software, historic trends and current prospective opportunities; draft budget for EventServices operation in coordination with Director of Business Operations.Event Management & OperationsDevelop and maintain strong relationships with repeat clients, providing excellent customer service and attention to detail. Work with clients to suggest ways to design their events to best take advantage of the venues and other assets of the Newman Center and University.Schedule and coordinate between all events that take place in NCPA, including external and university rental clients, the Newman Center Presents series, Lamont School of Music, and the DU Department of Theatre.Oversee, create and implement policies and procedures for use of Newman Center venues by internal and external clients.Ensure Event Services department returns phone calls and emails in a timely manner and provide potential clients with specific information relating to booking their event, i.e. available dates, rates and fees, insurance requirements, etc.Supervise University and externally contracted event personnel in performing tasks necessary for the coordination, execution and settlement of commercial events.Preside at production meetings with Newman Center staff and create open communication and cooperation with Lamont School of Music, Theatre Dept., Sodexo, Campus Safety, Risk Management, Facilities, Budget, and Custodial departments regarding scheduling and events. Provide updated reports for such meetings.Supervise and manage high-profile events including but not limited to, Chancellor and Provost level events.Request maintenance and repairs in common areas to maintain the appearance of the buildingReview and update the Event Management Handbook on a regular basis; conduct event management training and advise on general event management for staff as neededIdentify best practices and trends in the industry and adapt Event Services procedures accordinglySupervision and Leadership1 full-time Event Manager3 part-time Managers on Duty (direct supervision from Event Manager position)Serve as a leader within the Division: model professionalism, effective communication and excellent customer service. This includes upholding elevated standards in terms of event execution and the reputation of the Newman Center.Coach and develop staff to navigate challenging circumstances including conflict management and communication.Contributes to the maintenance of good working relationships with all members of the University community, and other duties as assigned.Proactively seeks professional development opportunities and be informed on best practices in the performing arts and event management industriesKnowledge, Skills, And AbilitiesAbility to manage/supervise a large staff of part-time workers.Excellent computer skills, including event management software; Microsoft Excel (arithmetic functions), Teams, Word, OutlookKnowledgeIndustry Knowledge: Familiarity with the industry the company operates in, including market trends, competitors, and potential clients.Sales and Marketing Principles: Knowledge of sales techniques, marketing strategies, and customer acquisition methods.Business Acumen: Understanding of business principles such as profit margins, pricing strategies, and revenue generation.SkillsCommunication Skills: Strong verbal and written communication skills to effectively convey ideas, negotiate deals, and build relationships with clients.Networking Skills: Ability to establish and maintain relationships with clients, partners, and stakeholders.Problem-Solving Skills: Capacity to identify challenges, propose solutions, and overcome obstacles in the business development process.Strategic Thinking: Ability to think critically and develop strategic plans for business growth and expansion.Time Management: Effective management of time and resources to prioritize tasks and meet deadlines.AbilitiesProactive Approach: Capacity to take initiative and drive business development activities independently.Adaptability: Ability to adapt to changing market conditions, client needs, and Newman Center goals.Team Collaboration: Capability to work collaboratively with cross-functional teams such as production, patron services, ticketing, marketing, and other stakeholders.Preferred Knowledge, Skills And AbilitiesCertified Event PlannerMomentus software experience25Live scheduling softwareExperience in Higher EducationExperience with VIP clients and high-profile guests and/or donorsRequired QualificationsBachelors degree or equivalent in Arts Administration or in related field, OR equivalent experience.3-5 years coordinating and implementing large-scale public assembly events.Two years of experience supervising professional staffPreferred Qualifications3-5 years direct experience working in show production, facilities or theatre operations: or equivalent combination of education and experience preferred. Previous experience and/or training in a venue.Master's Degree or equivalent experience5 years of experience managing events in an academic settingWorking EnvironmentStandard office environment.Unexpected interruptions occur often and stress level is moderate to high.Noise level is quiet to moderate.Physical ActivitiesAbility to work in front of a computer for extended periods of time.Occasionally required to move about the office/campus.Work ScheduleMonday-Friday during regular business hours, evenings/weekends based on event schedule, position is eligible for flex time as approved by supervisor.Application DeadlineFor consideration, please submit your application materials by 11:59 p.m. (MST) May 8, 2026.Special InstructionsCandidates must apply online through jobs.du.edu to be considered. Only applications submitted online will be accepted.Salary Grade NumberThe salary grade for the position is 10.Salary RangeThe salary range for this position is $70,000-$80,000.The University of Denver has provided a compensation range that represents its good faith estimate of what the University may pay for the position at the time of posting. The University may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on factors such as the qualifications of the selected candidate, departmental budget availability, internal salary equity considerations, and available market information, but not based on a candidate's sex or any other protected status.BenefitsThe University of Denver offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO pass. The University of Denver is a private institution that empowers students who want to make a difference. Learn more about the University of Denver.Please Include The Following Documents With Your Application Resume Cover LetterThe University of Denver is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including sex stereotypes, sex characteristics, sexual orientation, gender identity, and gender expression), marital, family, or parental status, pregnancy or related conditions, national origin, disability, or status as a protected veteran. The University of Denver does not discriminate and prohibits discrimination on the basis of race, color, national origin, ancestry, age, religion, creed, disability, sex (including sex stereotypes, sex characteristics, sexual orientation, gender identity, and gender expression), marital family, and parental status, pregnancy, genetic information, military enlistment, or veteran status, and any other class of individuals protected from discrimination under federal, state, or local law, regulation, or ordinance in any of the University's educational programs and activities, and in the employment (including application for employment) and admissions (including application for admission) context, as required by Title IX of the Education Amendments of 1972; the Americans with Disabilities Act; Section 504 of the Rehabilitation Act of 1973; Title VI and VII of the Civil Rights Act of 1964; the Age Discrimination Act of 1975; the Age Discrimination in Employment Act of 1967; the Equal Pay Act; the Colorado Equal Pay for Equal Work Act; the Colorado Protecting Opportunities and Worker's Rights ("POWR") Act; and any other federal, state, and local laws, regulations, or ordinances that prohibit discrimination, harassment, and/or retaliation. For more information, please see the University of Denver's Non‑Discrimination‑Statement.All offers of employment are contingent upon satisfactory completion of a criminal history background check.To apply, visit https://jobs.du.edu/en-us/job/498698Copyright ©2025 Jobelephant.com Inc. All rights reserved.Posted by the FREE value-added recruitment advertising agencyjeid-ea477c55b3754d4bb6685353f67e99a0