Health Club Supervisor (Hiring Immediately)

Sid Jacobson JCC is a vibrant, mission-driven community center serving individuals and families of all ages and backgrounds. With growing membership year over year, our Health and Wellness Center is a cornerstone of community connection, wellness, and belonging.The RoleWe are seeking a dynamic, service-driven leader to oversee the daily operations of our Welcome Desk while serving as a visible manager across the Health and Wellness Center.This role leads front-of-house operations, supervises Welcome Desk staff, supports member engagement and registrations, and strengthens communication between the Welcome Desk and Health and Wellness departments. As part of the leadership team, this position participates in the Manager on Duty (MOD) rotation, providing operational oversight and facility support.Key ResponsibilitiesMust have Health Club Manager experienceOversee daily Welcome Desk operations and ensure exceptional member serviceRecruit, train, supervise, and schedule front desk staffServe as escalation point for member concernsSupport registrations, transactions, and administrative reportingCreate program flyers in Canva using Marketing templatesParticipate in leadership planning and cross-department coordinationServe as Manager on Duty, responding to operational and safety needsQualificationsSupervisory experience in customer service, health club, or related environmentStrong leadership, organization, and communication skillsComfortable managing operations independently during MOD shiftsProficient in Microsoft Office; ability to learn internal systemsCPR and First Aid certified (or willing to obtain)Flexible availability including evenings and weekendsWhy Join UsThis is a leadership opportunity to shape the member experience from the moment members walk through the door. We offer a collaborative, mission-driven environment and a competitive benefits package, including health coverage, paid time off, and additional wellness benefits.Sid Jacobson JCC is an Equal Opportunity Employer.Compensation details: 0 Yearly SalaryPId1444c20e4b8-2088