Engineering Program Manager

Job Title : Engineering Program Manager Location : Cupertino, CA (hybrid)Hire Type : Direct Hire/Fulltime Permanent RoleCompany is looking for an experienced and energetic program manager to join its talented and growing team. This person will build strong customer relationships through dedicated customer service and product development. They will become the voice of our customers and work closely with our engineering and management teams in China to bring new products from design concepts to mass production.The Engineering Program Manager will be responsible for overseeing program management, engineering management, project management, hardware development, and systems engineering tasks.This is a highly dynamic role that requires strong ownership, structured thinking, and the ability to navigate ambiguity while keeping all stakeholders aligned.Key ResponsibilitiesProgram Management• Lead global cross-functional teams to drive end-to-end product development from concept through launch, ensuring successful program execution• Drive program alignment by leading regular syncs and clearly communicating priorities, risks, and actions• Proactively identify risks and drive mitigation or recovery plans to keep programs on track• Manage interdependencies, resolve conflicts, and remove build blockers• Coordinate material planning and build readiness, including resources and factory readiness (fixtures, equipment, processes)• Partner closely with factory engineering, manufacturing, and commercial teams to ensure smooth NPI and ramp readiness• Be the main point of contact for commercial topics (such as quotes, purchase orders, invoices, etc.)• Work closely with customers’ global supply team for price and delivery considerations• Demonstrate strong ownership and drive program success, even without direct authorityCustomer Interface and Communication• Serve as the primary point of contact for customer teams, aligning on schedules, build plans, and key deliverables• Act as the central interface across customer Engineering, Operations, and GSM teams to ensure clear communication and cross-functional team alignment• Provide clear program updates, including status, priorities, risks, and required support• Drive timely DFM and report approvals and ensure readiness for customer milestones• Coordinate and support customer visits to Company manufacturing sites, ensuring discussions are structured and objectives are achieved• Be available as needed to assist customers and colleagues even outside of regular business hours.Travel Requirements• Up to 25% international travel (primarily to China), approximately 2-6 times annually.Required qualifications:• Bachelor's degree or equivalent practical experience.• 3-5 years of experience in program or product management• Experience with NPI cycles and hardware product development• Experience with supply chain operations or materials management