Member Data Verification Assistant (Arlington)

Member Data Verification Assistant (Temporary)Arlington, VA 22212Monday–Friday, 8:00 AM – 5:30 PM$25/hourDuration: 3–5 monthsSchedule: On-siteOverviewNRI Staffing is seeking a Member Data Verification Assistant to support a short-term data cleanup initiative. This role is ideal for someone with strong communication skills, attention to detail, and the ability to manage high-volume outbound calls while maintaining accurate records.ResponsibilitiesConduct outbound calls to members to verify and update personal and account informationAccurately document all interactions and updates within internal systemsFollow established scripts, SOPs, and job aids to ensure consistency and complianceProcess updates related to member status, including military status changesProvide general information to members regarding services, products, and organizational detailsHandle sensitive and confidential information with discretion and professionalismSort incoming mail, assist with outgoing mail (including postage), and support document digitization effortsAssist with additional data cleanup and administrative projects as neededCollaborate with team members to meet daily and project-based goalsParticipate in cross-training to support operational continuityQualificationsBachelor's degree and/or 1–2 years of experience in a professional office environment with phone-based supportStrong customer service and communication skillsHigh level of accuracy and attention to detailAbility to multitask and manage priorities in a fast-paced environmentComfortable working independently and as part of a teamProficiency in Microsoft Office (Word, Excel, PowerPoint)NRI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, ethnic origin, sex, sexual orientation, gender identity, among other things, or status as a qualified individual with disability.