Sr. Product Manager-Tech, Sr. Product Manager Tech, Global Store
DescriptionStay local, shop global! Amazon Global Store allows customers to easily discover a wide selection of international products available from Amazon's websites around the world, offering simplified customs, faster delivery, local language and payment support, and a world-class customer service. Global Store has presence in multiple countries and is at the forefront of Amazon's global expansion strategy. We have maintained a startup culture and are looking for a Principal Product Manager with an entrepreneurial mindset to lead next level of challenges to scale the Global Store to worldwide customers.This position requires strong self-motivation and project management skills. The ideal candidate will have the ability to work closely with technology to develop automated solutions for complex international problems. This position will be part of the International Expansion strategy and technology team which has global responsibility. You will have the opportunity to lead work-streams across Customer Experience, Selection, cross-border delivery experience, Finance, Legal, Operations, Marketplace, Accounting, Tax, to name a few and will be a product tech leader who has the ability to communicate priorities and work effectively with stakeholders, including teams across engineering, and business teams across the globe. You should be comfortable with a degree of ambiguity that's higher than most projects and relish the idea of solving cross-border/ cross-regional problems. You will tackle novel, challenging situations every day and given the size of this initiative, you'll have the opportunity to work with multiple product and technical teams at Amazon in different locations.Key job responsibilitiesIdentifying international challenges for all aspects of Amazon's businessLead and own the product and tech roadmapPartner with Tech teams in design and solutionsThink big and invent new ways to improve Global Store CXContributing to Amazon's bottom lineWorking with stakeholders partners to provide compliant solutionsMining and analyzing data for metrics and decision supportDriving results by exercising judgment using available informationWork with cross functional product and tech teams to define roadmapInnovate and Build tech solutions by innovationsOwn Post Checkout CX Roadmap for Global StoreOwn Tax/Customer Duties (Compliance) Roadmap for Global StoreAbout the teamThe Team is responsible for Post checkout CX and works on building innovating products to improve Customer Experience for Global Store customers across 10+ Amazon StoresBasic Qualifications5+ years of product or program management, product marketing, business development or technology experienceBachelor's degreeExperience with feature delivery and tradeoffs of a productExperience owning/driving roadmap strategy and definitionExperience with end to end product deliveryExperience contributing to engineering discussions around technology decisions and strategy related to a productExperience managing technical products or online servicesExperience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planningPreferred Qualifications* Experience in using analytical tools, such as Tableau, Qlikview, QuickSight* Experience in building and driving adoption of new toolsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.USA, WA, Seattle - 151,200.00 - 204,600.00 USD annually