Support Associate

Company: National Service Alliance (NSA)

Location: Remote

Summary: National Service Alliance (NSA) is seeking a detail-oriented and critical-thinking Support Associate with home inspection or trade experience (HVAC, Plumbing, Electrical) to join our remote team. In this role, you will support various administrative functions, including handling customer, client, and servicer inquiries; managing billing records; processing estimates and authorizations; resolving escalations and part orders; and maintaining provider documentation. The ideal candidate will have strong attention to detail, the ability to multi-task, and excellent decision-making skills. Join NSA and leverage your trade experience to support our service network in a dynamic and supportive remote work environment.

Qualifications: Home inspection or trade (HVAC, Plumbing, Electrical) experience required Strong attention to detail and critical thinking skills Ability to make decisions and multi-task effectively Why NSA? Remote work opportunity Supportive and dynamic team environment Opportunities for professional growth Join NSA and leverage your trade experience to support our service network! Apply now to become a vital part of our team.