Consulting Client Partner – Banking/Financial Services

Consulting Client Partner – Banking/Financial ServicesLocation: Flexible (Client-aligned)Experience: 10–15+ yearsFunction: Client Delivery & Strategic GrowthRole OverviewBrillio is seeking a high-performing Client Partner to lead strategic client engagements within the Banking/Financial Services industry. This role is responsible for end-to-end delivery, client relationship management, and value realization, ensuring alignment between business objectives and technology execution.The ideal candidate brings a consultative mindset, strong industry awareness, and the ability to drive outcomes through structured execution, collaboration, and innovation. This is a leadership role requiring energy, organization, and ownership to manage complex engagements and deliver measurable impact.Key Responsibilities1. Client Partnership & Value DeliveryServe as the primary point of accountability for engagement success and client satisfactionBuild and maintain trusted relationships with client stakeholders across business and technology teamsTranslate client needs into clear execution plans and measurable outcomesLead governance forums, including executive reviews and steering committees2. Delivery ExcellenceManage delivery of programs, managed services, and transformation initiativesEnsure predictable execution through strong planning, tracking, and governanceOwn SLA/KPI performance, financial outcomes (revenue, margin), and overall delivery healthProactively manage risks, issues, and escalations3. Consultative Problem SolvingEngage with clients to understand challenges, define problems, and shape solutionsBring a structured, hypothesis-driven approach to problem solvingCollaborate with internal teams to deliver solutions across data, digital, and AI capabilitiesProvide industry-informed perspectives to guide decision-making4. Growth & Account DevelopmentIdentify opportunities to expand existing engagements and deepen client partnershipsPartner with sales and solution teams to develop proposals and support deal executionContribute to pipeline growth through proactive engagement and value-driven conversationsSupport positioning of Brillio as a strategic partner5. Team Leadership & ExecutionLead cross-functional teams across delivery, engineering, and consultingFoster a culture of accountability, collaboration, and continuous improvementEnsure effective resource planning, onboarding, and team performanceMentor team members and support capability developmentRequired Qualifications10–15+ years of experience in consulting, IT services, or digital transformation rolesExperience managing client engagements and delivery teamsExposure to the Life Sciences industry (pharma, biotech, medtech, or healthcare)Strong program management and stakeholder management capabilitiesPreferred ExperienceExperience with enterprise platforms such asSalesforce Health Cloud, Veeva CRMSnowflake, DatabricksFamiliarity with data, analytics, and AI-driven initiativesExperience working in regulated environmentsFinancial acumen including budget and margin managementCore CompetenciesConsultative Mindset: Frames problems, challenges assumptions, and co-creates solutionsEnergy & Drive: Demonstrates ownership, urgency, and a bias for actionOrganization & Discipline: Strong planning, prioritization, and execution rigorCommunication & Influence: Engages effectively with stakeholders at all levelsCollaboration: Works seamlessly across teams and functionsAdaptability: Navigates ambiguity and drives claritySuccess Metrics (KPIs)Client satisfaction (CSAT/NPS)Delivery performance (SLA/KPI adherence, on-time/on-budget delivery)Financial performance (revenue, margin, cost efficiency)Account growth (pipeline contribution, expansion revenue)Team health (engagement, retention, capability development)