Costumer Service Representative- French

Customer Service Representative- French This is a full-time on-site role located in Alexandria for a Customer Service Specialist. In this role, the Customer Service Specialist will be responsible for delivering exceptional customer support, addressing inquiries, resolving issues, and maintaining high levels of customer satisfaction.Your day-to-day responsibilities will include:Handling customer interactions with efficiency and empathy.Providing tailored solutions to meet customer needs.Ensuring a positive customer experience through effective communication and professional phone etiquette.If you are passionate about delivering outstanding service and enjoy problem-solving in a fast-paced environment, we want you on our team!We're hiring talented people! Fresh grads & dropouts are welcome to apply! What we're looking for:Fluency in English is a MUST! (B2/C1 level) Strong skills in Customer Service & Customer Support Proven ability to enhance Customer Satisfaction & Customer Experience Problem-solving, active listening, & attention to detail Experience in a customer-facing role and familiarity with CRM tools is a plus Flexibility with night & overnight shifts is essential Proficiency in professional phone etiquette & communication techniques is a plusIf you're passionate about making a difference and love helping customers, we want YOU!Additional informationAll your information will be kept confidential according to EEO guidelines.