Store Leader

Range USA is the leading indoor gun range and retail operator in the nation. We are motivated to provide the easiest and best customer service in the USA. We believe every member of our team contributes to our success and every single customer should have a great experience at our stores and online. Join us as we continue to grow throughout the nation. At Range USA, you have an opportunity to make a big difference in our mission. POSITION DESCRIPTION:Position Title: Store LeaderReports To: District LeaderClassification: Full-Time/Exempt/SalariedPOSITION OVERVIEW:The Store Leader is responsible for overall store performance, leading a team of associates to deliver the Range USA experience. This role oversees sales execution both personal and store, team development, operational efficiency, and regulatory compliance, while fostering a culture of safety, accountability, and service excellence.JOB DESCRIPTION:We’re looking for a leader who excels in:Sales & Business Acumen – Drive revenue both personal and store, KPIs, and profitabilityCustomer Experience Excellence – leads thru example and coaching to excellencePeople Development – Coaches, trains, and builds high-performing teamsOperational Discipline – Maintains strong execution by validation of scheduling, inventory, and store standardsSafety & Compliance Leadership – Ensures strict adherence to firearm safety, ATF, OSHA, and company policiesSales & Performance Management:Drive personal and store revenue, memberships, and key performance indicators (KPIs)Monitor individual and team sales performance; coach to improve resultsUtilize reporting and financial insights to guide business decisionsPromote a strong sales culture focused on customer needs and educationLeadership & Team Development:Oversee the recruiting, training, and development of a high-performing team of store associates and leadersProvide ongoing coaching, feedback, and performance managementEnsure clear roles, expectations, and accountability across the teamOperations & Execution:Customer Service-Creates a welcoming, service-driven culture that delivers a best-in-class experienceOversee scheduling to align labor with business demandValidate store standards including merchandising, pricing, and cleanlinessValidate accuracy in inventory management and reporting when ASL not presentSafety & Compliance:Validate full compliance with ATF regulations and internal policiesValidation of OSHA, EPA, and local regulatory compliance, including lead safety. Enforce all firearm safety protocols and range safety standardsCommunication & Collaboration:Partner with District Leaders and Support Center teams to drive store performanceIdentify and resolve operational or customer experience challengesDESIRED SKILLS & EXPERIENCE:Possess the following core values:CuriousPassionateDo It RightService3+ years of retail management experience requiredLeadership of 10 or more associates in a retail environmentStrong leadership, communication, and coaching skillsProven ability to drive sales and operational performanceExperience with POS systems, inventory tools, and Microsoft OfficeFlexible availability, including nights, weekends, and holidaysEMPLOYEE BENEFITS:Medical, Dental, Vision Health InsuranceFree Elite Membership (Unlimited Shooting)Industry Leading Online and Store DiscountsFree ClassesAbility to Utilize Manufacturer ProgramsNo firearm experience needed: We Offer Paid TrainingPHYSICAL DEMANDS:Extended periods of standingAbility to lift and/or push up to 50 lbs. regularlyAbility to work at heights up to 10 feetNOTE: This job description may be changed or updated as necessary and is not inclusive of all the duties and responsibilities that may be expected to be performed.