EDI Manager

Description SKIMS is a solutions-oriented brand creating the next generation of underwear, loungewear, shapewear, and essentials. We are setting new standards by delivering technically innovative, comfort-driven products with elevated design for everybody. At the intersection of culture, innovation, and commerce, SKIMS is a global brand redefining modern apparel. Our teams are built on creativity, collaboration, and operational excellence, and we are committed to fostering an inclusive, high-performance environment where ambitious, curious, and values-driven individuals can do the best work of their careers. As we continue to scale globally, our HQ teams play a critical role in shaping strategy, building world-class infrastructure, and driving sustainable growth across markets. Role Overview We are seeking an experienced EDI Manager to own and scale our Electronic Data Interchange (EDI) operations across wholesale and franchise partners. This role is critical to ensuring seamless vendor onboarding, accurate purchase order flow, timely invoicing, and issue resolution across all EDI transactions. The ideal candidate is highly detail-oriented, technically fluent in EDI platforms, and comfortable partnering cross-functionally with Supply Chain, IT, Finance, and external vendors to keep data moving cleanly and efficiently. Key Responsibilities Vendor Onboarding & Enablement Lead end-to-end onboarding of new wholesale and franchise partners onto EDI Coordinate EDI requirements, mappings, timelines, and certifications with vendors and internal teams Manage testing cycles to ensure successful go-live for all transaction sets EDI Operations & Transaction Management Own daily EDI transaction flow including POs, PO acknowledgements, ASNs, invoices, and inventory updates Monitor EDI dashboards and reports to ensure accuracy, timeliness, and compliance with partner requirements Research and resolve EDI-related issues including PO creation errors, updates, cancellations, and invoice discrepancies Issue Resolution & Root Cause Analysis Analyze and troubleshoot connectivity, mapping, and data issues. Troubleshoot EDI failures across inbound and outbound documents Partner with Supply Chain, Finance, and IT to resolve pricing, quantity, ASN, and invoicing issues Perform root cause analysis and implement long-term fixes to prevent repeat issues Platform & Partner Management Act as primary administrator and subject matter expert for EDI platforms such as eZCom and SPS Commerce Manage relationships with EDI providers and trading partners Maintain EDI documentation, mappings, and SOPs Process Optimization Identify opportunities to improve EDI workflows, automation, and data accuracy Support system enhancements, upgrades, and new integrations as the business scales Ensure EDI processes align with internal controls and audit requirements Skills, Knowledge and Expertise 5+ years of hands-on EDI experience in retail, wholesale, or apparel/CPG environments Strong experience with eZCom and SPS Commerce (required) Deep understanding of EDI transaction sets (850, 855, 856, 810, 846, etc.) Proven experience onboarding new vendors and managing EDI testing cycles Strong troubleshooting skills with PO, ASN, and invoicing discrepancies Ability to translate technical EDI issues into clear business impact explanations Excellent communication and cross-functional collaboration skills Nice to Have Experience working with ERP systems (NetSuite, SAP, or similar) Knowledge of retailer-specific EDI compliance requirements Background in fast-growth or consumer brands Benefits, Culture and Perks Benefits and Culture Up to 100% Company Paid Healthcare (medical, dental, vision) Kind Body Fertility Benefits 401(k) savings plan with up to 4% match Unlimited PTO Full Access to LinkedIn learning Employee Discounts Perks (HQ Location) Free weekly catered lunch at HQ – M/T/W/Th Dog-Friendly office on a Thursday and Friday Free Swag Giveaways Annual Holiday Party Annual Summer Party Invitations to pop-ups and other company events Complimentary daily office snacks and beverages About SKIMS SKIMS is a solutions-oriented brand creating the next generation of underwear, loungewear and shapewear. We are setting new standards by providing solutions for every body. From technically constructed shapewear that enhances your curves to underwear that stretches to twice its size, our goal is to consistently innovate on the past and advance our industry for the future.