Customer Service and Sales Representative - Train Onsite Work from Home Salary up to $21/hourly

Customer Service and Sales RepresentativeDiscover your future at Citi. Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.Job OverviewTrain onsite/ Home Office Program. This position requires you to complete training onsite at 4600 Houston Road, Florence KY. After training, you may have the option to participate in our Home Office Program where you will work from home as long as you are performing in role, have proper working conditions and technology that is required. Attached resume is required in order to move forward and be considered for an interview.We Offer:Competitive rates start at $ 20/hr!Day 1 Health Benefits!Onsite Fitness CenterOnsite Medical facilityFlexible Work StrategiesCollaborative team environment401(k) matchTuition ReimbursementCareer Development opportunities to grow your career at CitiThe Service and Sales Specialist is an entry level position responsible for responding to service inquiries through inbound telephone and mail communications in coordination with the Customer Service team. The overall objective of this role is to provide resolution to client inquiries while identifying cross sell opportunities. Responsibilities:Assist in evaluating client financial needs to identify and offer new Citi products and solutionsInteract with customer inbound calls and provide customer service, as necessaryAlign client needs to product service solutions within a complex sales-based environmentCommunicate the value and benefits associated with Citi products and services to clientsAchieve monthly individual/team-based established sales goalsAppropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.Qualifications:1-3 years of relevant experienceSales and customer service (financial services, call center, retail) experience preferredConsistently demonstrates clear and concise written and verbal communicationDemonstrated problem-solving and decision-making skillsEducation:High School diploma or equivalent