Configuration Analyst

Blue Card Configuration & Production Support Lead (HealthRules Payor) 100% Remote Contract through EOY (Potential for Extensions) Position Summary The Blue Card Configuration & Production Support Lead will serve as the primary technical and functional owner of Blue Card configuration activities within HealthRules Payor (HRP). This individual will provide critical support during go-live, hypercare, and ongoing production operations while ensuring continuity after HealthEdge transitions off the program. The role requires a blend of Blue Card business knowledge, HealthRules configuration experience, and troubleshooting expertise to support production stability, issue resolution, and operational readiness. Key Responsibilities Configuration Ownership Own Blue Card-related configuration activities within HealthRules Payor. Maintain & update Blue Card configuration components following HealthEdge knowledge transfer. Support configuration changes required for regulatory, operational, and business needs. Validate configuration updates through testing and production readiness reviews. Production Support Serve as primary escalation point for complex Blue Card production issues. Diagnose and resolve configuration-related defects impacting claims processing. Support September/October go-live and post-go-live stabilization activities. Partner with AMS, Operations, BPO, and Vendor teams during issue resolution. Cross-Functional Collaboration Work closely with Claims Operations, Testing, Product, and HealthRules teams. Provide guidance to offshore and onshore support resources. Support knowledge transfer initiatives and operational documentation. Assist in defining the long-term Blue Card support operating model. Risk Management Identify operational risks associated with configuration changes. Support continuity planning as HealthEdge resources transition off the engagement. Create and maintain support runbooks and troubleshooting guides. Required Qualifications Experience 7+ years of healthcare payer experience. 5+ years of Blue Card experience. 5+ years of HealthRules Payor (HRP) experience. Experience supporting production claims processing environments. Experience supporting large-scale payer implementations and go-lives. Technical Skills HealthRules Payor configuration expertise. Blue Card configuration and maintenance experience. Understanding of Blue Card processing workflows. Claims adjudication knowledge. Production support and troubleshooting expertise. Ability to analyze and resolve complex system defects. Functional Skills Deep understanding of Blue Card operations. Medicare Advantage and Commercial Claims experience preferred. Ability to translate business requirements into technical solutions. Strong stakeholder management and communication skills. Preferred Qualifications Experience working with Blues plans. Blue Card implementation experience. Prior consulting or managed services experience. Experience leading configuration teams and knowledge transfer activities. Disclaimer: Brooksource, Medasource, and Calculated Hire are part of the Eight Eleven Group family of companies and operate under Eight Eleven Group, LLC. All employees receive the same benefits, policies, and terms of employment. EEO: We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, citizenship, pregnancy (including childbirth, lactation, and related conditions), or any other protected status in accordance with applicable federal, state, and local laws. Benefits & Perks: Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc. Pay Disclaimer: The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. Pay: $55.00 - $65.00 per hour Benefits: Dental insurance Health insurance Vision insurance Work Location: Remote