Director of Res. Services

DUTIES AND RESPONSIBILITIES Develops and implements policies, procedures, and programs to maintain high standards of satisfaction with all residential services. Collaborates with other departments to ensure seamless coordination of services and resources to meet the diverse needs of residents. Conducts regular assessments of resident satisfaction and community needs and implements improvements as necessary. Maintains compliance with all regulatory requirements and ensure adherence to industry best practices. Develops and manages the department budget, monitoring expenses and identifying opportunities for cost-saving measures. Serve as a liaison between residents, families, staff, management, addressing concerns and resolving conflicts in a timely and compassionate manner. Performs basic supervisory functions JOB QUALIFICATIONS Required: High school diploma or GED equivalent, supervisory experience and with three (3) or more years of experience in senior living management or similar role. Obtain and maintain (i) an Indiana Commercial Driver’s License Activity Director Certification Social Service Designee Certification. Preferred: Bachelor’s degree in healthcare administration, social work, hospitality management, or related field. What We Offer! Wages based on experience and certifications Medical, pharmacy, dental, and vision benefits for full time employees Short term and long-term disability for full time employees Employer paid basic life insurance for full time employees Flex spending plan (FSA) for medical and dependent care expense for full time employees 24/7 Employer Assistance Programs (EAP) Paid time off (PTO) earned from day one of employment Tuition reimbursement, scholarships, and student loan programs 401k with company match Christmas bonus On site nurse practitioner for employees and family members