MOKA Coffee - General Manager - Northwest Rochester

MOKA General Manager - Where the coffee is strong, but the vibes are stronger. Here at MOKA, we're more than just your average coffee shop; we're a crew of people who love to make others smile! We don't just make coffee... We make someone's day! We're family and community-oriented, and we love making a difference one customer at a time! Are you a passionate leader and vibe-setter ready to take ownership of a store's success? If you have a knack for building successful teams and a drive for financial profitability, you might be our next leader! We're looking for an energetic professional who can turn the perfect espresso shot into a genuine connection while growing our community presence. Who you are: Strategic Leader - Someone who can develop and implement strategies to increase sales and maximize profitability. Talent Developer - A mentor with a proven track record of recruiting, hiring, and developing future leaders like AGMs and Shift Leaders. Culture Ambassador - A leader who cultivates a family-oriented work environment that aligns with MOKA's core values. Financial Pro - Expert-level knowledge of business math, P&L reviews, inventory audits, and payroll processing. Quality Authority - A coffee enthusiast with a passion for maintaining beverage quality and brand consistency. Experienced Manager - Preferably with 3 years of experience in hospitality management, ideally in a high-volume coffee environment. Committed & Flexible - Full-time availability with the flexibility to handle emergency store needs. What you'll do: Lead the Store - Act as the primary leader responsible for the overall success and "MOKA way" of your location. Manage the Team Lifecycle - Oversee everything from talent acquisition to the continuous development of your crew. Drive Strategic Growth - Manage labor costs and sales strategies to ensure financial stability and store health. Ensure Compliance - Maintain 100% compliance with all state and local health regulations and safety standards. Engage the Community - Foster genuine connections and provide "smile-making" customer service. Maintain Quality - Ensure consistent product and service standards while supporting team efficiency and customer satisfaction. What to expect: Executive Responsibility - You will report directly to the City Manager to drive location-wide success. Fast-Paced Environment - A high-energy role that requires standing for long periods and lifting up to 25 pounds. Rain or Shine - We show up for our community 365 days a year, no matter what the forecast says! Certification - ServSafe Certification is preferred for this leadership position. Perks: Growth-Focused - Competitive pay with company-wide career growth opportunities. Flexible Schedules - Shifts that respect your life outside the store. Benefits - Healthcare, 401(k), dental, vision, shift drinks, and product discounts. Great Vibes - A welcoming team culture that makes leading a store a blast! Earning Potential - Base salary starting between $50,000 - $55,000, plus a bonus structure based on store performance metrics Why should you apply? We aren't just hiring managers; we are looking for community-minded leaders who know how to fuel the fun and make an impact. Like what you see? Join our crew!