Senior Closing Assistant

Senior Closing AssistantCompany: Flex Title Department: Closing Department Employment Type: Full-TimePosition OverviewFlex Title is seeking a detail-oriented and motivated Senior Closing Assistant to support the Closing Department. This role is responsible for helping accomplish company sales goals by clearing title and drafting closing documents with the highest level of accuracy while maintaining strict confidentiality of nonpublic information.The ideal candidate will demonstrate a strong sense of urgency, exceptional organizational skills, and a commitment to delivering outstanding customer service. This role also supports the growth and success of Flex Title by embodying our mission, vision, and core values while contributing to a positive and collaborative team culture.Key ResponsibilitiesCoordinate workflow efficiently to ensure excellence in the closing processEnsure all orders are completed accurately and delivered on timeProvide timely status updates to the department supervisorMaintain a strong sense of urgency while prioritizing assigned tasksAccurately draft closing documents required for real estate transactionsReview and markup title commitments appropriatelyEfficiently clear title and ensure all issues are resolved prior to closingReview and follow all conditions outlined in purchase agreementsGenerate and utilize reports relevant to the Closing DepartmentResolve client concerns with a focus on achieving 100% satisfactionMaintain the integrity of the Flex Title customer experience through exceptional serviceEnsure all company policies, procedures, and security protocols are followedMaintain a clean and professional “tour-ready” workspaceParticipate in department meetings and attend industry events as requestedSeek continuous training and professional development opportunitiesProvide solutions that support company growth and profitabilityDemonstrate leadership qualities and promote a positive team environmentQualifications & RequirementsCustomer Service SkillsExceptional email and phone communication skillsProfessional, solution-oriented approach to client interactionsTeam Culture SkillsStrong time management and organizational abilitiesAbility to manage multiple priorities in a fast-paced environmentTechnical SkillsProficiency in Microsoft Office Ability to navigate internal systems and digital document management platformsLeadershipDemonstrated leadership mindset and ability to support team successLicensingAbility to obtain required licensing within 30 days of onboardingPreferred AttributesStrong attention to detail and accuracyAbility to multitask with a proactive, solution-focused mindsetExperience in title, escrow, or real estate closing environments preferred