Claims Coordinator

About FP Property RestorationFP Property Restoration is a full-service emergency clean-up, restoration, and repair company that provides urgent emergency-response services that scale to the level of damage and disaster. We also specialize in damage mitigation for individual residential and commercial properties throughout Florida and beyond. Job DescriptionSummary/objective The Business Development Manager"s primary function is engaging in outside business development, this includes participating in trade shows, after-hour networking events, door-to-door canvassing, and following up on current customer needs. This position focuses on multi-family properties, adjusters, hospitality properties and managers, the medical industry, and construction companies.Essential FunctionsReasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.Identifies opportunities, plans executes, and measures results, including the tracking of leads.Actively markets to new potential FP clients/relationships.Maintains and builds existing customer relationships in specific channelsDevelop and execute customer retention programs to meet the objectives around the growth of customers and revenue.Manages prospective customer activities related to development programs and demonstrates a strong business sense in approaching complex issues.Coordinates delivery of customer service.Performs follow-up with existing accounts and/or active production.Sells and networks at tradeshow events and conferences.Maintains a high level of customer service.Develops marketing campaigns to generate traffic throughout the portfolio while working within set budgets.Documents lead generation, activity, sales tracking, and analysis through the CRM system.Performs competitive market analysis.Administers marketing program/campaign development, execution, management, and analysis.Coordinates and manages all activities related to tradeshow/conference activity alignment of projects and daily activities with the Director of Business Development and Regional Leadership.Weekend Availability if Natural Disaster OccursCompetenciesExcellent verbal and written communication skillsExcellent interpersonal and customer service skillsExcellent sales and customer service skillsExcellent organizational skills and attention to detailExcellent time management skills with a proven ability to meet deadlinesStrong analytical and problem-solving skillsStrong supervisory and leadership skillsAbility to prioritize tasks and to delegate them as appropriateAbility to function well in a high-paced and at times stressful environmentProficient with Microsoft Office Suite or related software Work environmentOffice and administrative environmentsResidential and commercial work sitesPhysical DemandsProlonged periods of sitting in vehicles and at a deskMust be able to lift at least 15 pounds at a timeExposure to standard work site environmentsTravel RequiredMinimum travel outside the immediate operating area may be requiredRequired Education And ExperienceAt least five years of related experience in a Business Developer Management level role within the Disaster Restoration Industry Preferred Education And ExperienceBA in business managementFive or more years experience as a Business Development Manager equivalent level roleIICRC certifications in Water, Fire, and Mold restoration Management-related certifications and/or training Business Development Manager's performance matrix is based on the followingTop-line revenue and revenue growthNet profitClient/customer satisfactionEmployee recruitment and retentionMaintaining Industry best practices and technology adoptionOther DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.The Pay Range For This Role Is21 - 25 USD per hour(Main Office)PI250268719