Unified Communications (UC) Architect

Job Roles & ResponsibilitiesUC Architect OIG and BLS – VOIP & Rich Media - Cisco & Microsoft Team and all supplementary applications such as EFAX, ICAST etc.Planning, Design Implementation Lead for all UC Projects including Cisco to Team MigrationNew E911 Integration for Intrado & Redsky (PIDFLO)Operations Tier 3/4 Escalation for VoIP & Rich MediaSBC – CUBE design, implementation and operations.SBC integration for Genesys CCaaSM365 integration for Cisco SBC – Direct Routing