Office Technician, Early College

Help shape the future of education by supporting high school students as they begin their college journey at Mohave College.Mohave College is seeking a detail-oriented and student-focused Office Technician to join the Early College team within the Admissions department. Working under the supervision of the Director of Early College, this position plays an important role in supporting concurrent and dual enrollment students through the admissions and enrollment process while serving as a key connection between Mohave College and K-12 partners throughout the region.This position is ideal for someone who enjoys helping students succeed, staying organized in a fast-paced environment, and providing exceptional customer service to students, families, school partners, and campus departments. The successful candidate will support admissions operations by assisting with application processing, document collection and verification, concurrent and dual enrollment registration, placement guideline evaluation, and student communications while ensuring compliance with College procedures and state and federal regulations.The ideal candidate is organized, adaptable, and service-driven, with the ability to manage multiple priorities while maintaining accuracy and professionalism. They are collaborative, responsive, and committed to creating a welcoming and positive experience for prospective students as they take the next step in their educational journey.At Mohave College, the Early College team is committed to expanding access to higher education opportunities and supporting student success from the very beginning. If you are passionate about student support, enrollment services, and making a meaningful impact in education, we invite you to join our team.What We'll Love About You* You enjoy helping students and families navigate the admissions and enrollment process with confidence and ease.* You are organized, detail-oriented, and able to manage multiple tasks while maintaining accuracy in a fast-paced environment.* You communicate professionally and effectively with students, parents, K-12 partners, and campus departments through phone, email, and in-person interactions.* You are adaptable and solutions-focused, maintaining professionalism while balancing changing priorities and deadlines.* You value teamwork, customer service, confidentiality, and creating a positive experience for everyone you support.What You'll Love About Us* We create opportunities. At Mohave College, we help students discover pathways to higher education and career success through innovative programs and meaningful support.* We support student success. Every role at the College contributes to helping students achieve their educational goals and build a brighter future.* We build strong partnerships. Collaboration with local schools, communities, and campus departments allows us to expand access and create lasting impact.* We value people. We foster a welcoming, respectful, and service-focused culture where employees are encouraged to grow and contribute.* We care deeply. Supporting students, families, colleagues, and our communities is at the heart of everything we do.BenefitsMedical/Dental/Vision/Life Insurance/FSA, HSA -see more detailed information here. (for eligible positions)PTO120 hours per year - Staff18 hours per year - 9-Month Faculty35 hours per year - 12-Month FacultyPaid Holidays21 days - Staff26 days - 9-month Faculty39 days - 12-Month FacultySick Leave- 40 hours per yearASRS (Arizona State Retirement System)Tuition Voucher (to use towards Mohave courses)Summer hours - 4-day work weekWork Life Balance ScheduleTrack and strategically follow up on prospective inquiries and students.Assist prospective students by providing detailed information about application procedures, admission requirements, college programs, and campus processes, particularly for concurrent and dual enrollment.Review and process admission applications, including all documentation necessary to determine residency requirements, ensuring completeness and accuracy in adherence to institutional policies and standards.Collect and verify documents from K-12 institutions to facilitate the admissions process and concurrent and dual enrollment registration.Evaluate placement guidelines to ensure appropriate course placement for incoming students.Schedule and administer placement testing, if applicable.Assist with scheduling program presentations and track participant attendance.Process and maintain accurate and detailed records and documents; prepare student records and associated correspondence; perform data entry, document imaging, and retrieve information from databases while verifying the completeness and accuracy of the information submitted.Respond promptly to inquiries via various communication channels (phone, email, in-person) to address concerns and provide accurate information regarding the application and enrollment processes.Collaborate with other departments to facilitate a smooth transition for admitted students.Participate in the enrollment management planning process and assist students with the enrollment process.Attend meetings and serve on committees as assigned.Handle highly sensitive information and confidential records and materials in compliance with state and federal regulations.Adhere to college, federal, and state administrative procedures, guidelines, initiatives, and directives to ensure compliance with all relevant regulations affecting college operations.This position serves as a front-line representative for students and requires a consistent in-person presence to effectively support student engagement, services, and program delivery.Regular travel between campuses is required to support placement testing, events, orientations, trainings, team-building activities, and other program needs. Employees in this position must be able to travel consistently as needed to successfully perform the essential functions of the role.Perform other tasks of a similar nature or level as assigned.Minimum Qualification* Associate's Degree from an accredited institution* Two (2) years or more of experience in an office settingOr* Any combination of education and experience that results in possession of skills, knowledge and behaviors as outlined in the position's core competencies below.Preferred Qualification* Two (2) or more years of experience in a community college or higher education setting.Core CompetenciesAdaptability: Adapts effectively to change by accepting changes in work processes readily and with an optimistic perspective of the resulting benefits. Does not need too much time to adapt to a new task. Handles new standards and work environments will ease.Effective Communications: Clearly and convincingly expresses thoughts, ideas, or facts orally and in writing in an open, candid, and consistent manner. Responds appropriately to both written and oral directives in a timely manner. Listens to others with the intent to understand and asks clarifying questions.Customer Focus: Skillfully serves a diverse customer base. Maintains composure during stressful or difficult situations. Demonstrates to the customer that they are being heard and that their feelings about the situation are understood. Looks at the organization through the eyes of the client and his needs; makes improvements accordingly.Ethics & Integrity: Passes on information consistently and honestly. Treats everybody equally, respectfully, and without discrimination. Guards sensitive information. Gains the confidence of employees and customers by respecting the confidentiality and privacy of their concerns and needs.Initiative: Does more than is required or expected in the job. Anticipates what needs to be done. Achieves results without needing reminders from others. Take responsibility for personal development and the realization of objectives. Successfully completes most tasks independently but asks for additional support, as appropriate, when faced with unfamiliar tasks or situations.Perseverance: Does not give up when problems arise. Goes on until it becomes clear the goal cannot be achieved. Able to assess when to continue and when to give up on an unattainable goal.Reliability & Commitment: Shows commitment, dedication, and accountability in one's work, and follows through on all projects, goals, and aspects of one's work. Willingly assist team members when necessary. Willingly receive assistance from team members when the situation arises.Teamwork: Participates in team activities. Works effectively and cooperatively with others. Provides team members with information when requested or as the need arises. Treats others with respect; encourages and appreciates individual contributions. Can be relied upon to make contributions of value to the team. Recognizes the contributions of others. Keeps team members abreast of individual progress.Time Management: Effectively manages one's time and resources to ensure that work is completed efficiently. Prioritizes and Identifies more critical and less critical activities and tasks; adjusts priorities as appropriate.Application InstructionsIt is the responsibility of each applicant to have all the following documents on file in the Employee Services office by the deadline date in order to continue in the application process for this position. Application materials will not be returned.A complete online employment application form. Please do not state 'see resume' on any part of the application. Blank spaces may be cause for rejection of the application.Cover letter addressing the criteria listed in the job announcement and your qualifications for this position.Resume or curriculum vitae. Optional, but encouraged.Transcripts of all college work. (Unofficial transcripts or photocopies will be accepted to establish the application file. Official transcripts will be required if the candidate is offered the position.)Important Notes:* If any of the above listed materials are missing or incomplete, the application will not be considered.* Items 2-4 may either be attached electronically to the application or mailed to the address below (position number must be included on all documents):Mohave CollegeEmployee Services1971 Jagerson AvenueKingman, AZ 86409