Cabinet Sales
Summary/objective
The Cabinet Sales position is responsible for managing the full cabinet design and sales process from initial client consultation to final order. This role requires strong proficiency in 2020 Design or Cabinet Vision, exceptional attention to detail, and the ability to translate customer needs into accurate, functional, and production-ready designs. The Cabinet Sales Associate ensures high-quality customer service, precise order processing, and timely project coordination.
Essential functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Assist clients throughout the full project lifecycle, including measurements, design, material selection, quoting, order accuracy, and scheduling.
Produce detailed kitchen and bathroom layouts using 20/20 CAD or Cabinet Vision software.
Prepare written layouts, drawings, renderings, and design documents for customer review.
Generate accurate countertop and cabinet estimates.
Interpret builder specifications, architectural drawings, and customer needs to produce compliant, functional designs.
Apply critical thinking to select the correct products for functional and efficient layouts.
Identify and resolve design, measurement, or specification issues with minimal direction.
Interpret written, oral, and diagram instructions.
Maintain accurate project documentation and follow established workflows.
Communicate effectively with customers, contractors, installers, and internal teams to ensure smooth project execution.
Competencies:
Analytical Thinking - Applies logic to solve problems and get the job done
Client Service - Responds to the clients and anticipates their needs
Creative Thinking - Looks outside the box, develops new strategies
Decision Making - Makes decisions and takes responsibility for them
Ethics - Fosters a diverse and respectful workplace
Even Temperament - Controls emotions without retaliating against negative behavior
Excellent Communication - Uses language effectively to gather information and facilitate an exchange of ideas
Flexibility - Adapts to changes while remaining focused on goals, applies knowledge to new circumstances
Influence - Enlists the support and cooperation of others and encourages them to be proactive
Initiative - Remains proactive when suggesting improvements and solving problems
Interpersonal Relations - Exhibits respect and understanding of others to maintain professional relationships
Persuasive Communication - Displays verbal and written communication that influences others
Problem Solving - Solves problems while ensuring rules and directives are followed
Project Management - Brings together every component of a project, including resources or planning, that are needed to complete it in a timely manner.
Supervisory responsibilities: None
Work environment: Store environment, temperature-controlled
Business operates 7 days a week; schedule may vary based on business needs.
Physical demands: Lifting up to 40 pounds occasionally
Travel required: None
Required education and experience:
High school diploma, GED, or equivalent
Strong proficiency in 2020 cabinet design software
Experience with cabinet order processing
Confident decision making
Excellent follow-through, multitasking, and organization skills
Strong problem-solving and critical-thinking skills.
Preferred education and experience:
Bilingual in Spanish
Additional eligibility requirements:
Must meet all flooring and cabinet department safety standards and internal policies.
Must be available to work weekends and a flexible schedule, including any day of the week, based on store hours and business needs.