Health Technician (Telehealth Clinical) Advanced

SummaryThe Health Technician (Telehealth Clinical) - Advanced provides high level support - training - and advanced management of telehealth operations and is typically stationed at a clinical care delivery site (VA Medical Center - CBOC - VA Outreach Clinic - etc.). This position is located in the Nursing Service at Sioux Falls VA in Sioux Falls - SD.QualificationsBasic Requirements:CitizenshipCitizen of the United StatesAfter a determination is made that it is not possible to recruit qualified citizens - non-citizen personnel may be appointed on a temporary basis under authority of 38 U.S.C. 7405 - without regard to the citizenship requirements of 38 U.S.C. 7402 or any other law prohibiting the employment of or payment of compensation to a person who is not a citizen of the United StatesCandidates must meet all other requirements for the grade and position concernedExperience and EducationExperienceOne year of experience in a health care field that demonstrates the applicant's ability to perform the work or provides an understanding of the work such as but not limited to a medical or clinical assistant (or technician) or health technicianEducationFour academic years above high school leading to a bachelor's degree with courses related to the occupationOR Experience/Education CombinationEquivalent combination of experience and education are qualifying for entry level for which both education and experience are acceptableCertificationNone English Language ProficiencyA candidate will not be appointed under authority of 38 U.S.C. chapters 73 or 74 - to serve in a direct patient-care capacity in VHA who is not proficient in written and spoken EnglishSee chapter 2 - section D - paragraph 5a - this partHealth Technician (Telehealth Clinical) - GS-7 (Advanced) ExperienceOne year of experience equivalent to the next lower grade levelDemonstrated Knowledge - Skills - and AbilitiesIn addition to the experience above - the candidate must demonstrate all of the following KSAsAbility to use independent technical judgment to analyze - evaluate and resolve problemsKnowledge of quality control and assurance procedures and principles of performance improvementAbility to function effectively between competing prioritiesKnowledge of proper maintenance and troubleshooting of telehealth equipmentAbility to work with a team to provide technical guidance - plan - organize and coordinate activities of a health technician in order to effectively complete job duties of assignment such as distributing workload - monitoring the status and progress of work - monitoring accuracy of workAbility to assist in Health Technician (Telehealth Clinical) development - outcome management and strategic planningAbility to perform successful knowledge transfer regarding the use of telehealth technologiesReferences: For more information on this qualification standard - please visit https://www.va.gov/ohrm/QualificationStandards/Full performance level of this position is a GS-7. Physical Requirements: You will be asked to participate in a pre-employment examination or evaluation as part of the pre-employment process for this positionQuestions about physical demands or environmental factors may be addressed at the time of evaluation or examination.DutiesTotal Rewards of a Allied Health Professional Major duties include - but are not limited to: The Veterans Health Administration (VHA) supports the provision of patient care using telehealth technologies which increase a Veteran's access to care and support a Veteran's self-managementThe incumbent will be developing and delivering virtual and digital technologies which help Veterans communicate synchronously and asynchronously with their health care teams and coordinate - track and manage their health careThese technologies may include - but are not limited to - Clinical Video Telehealth (CVT) - Store and Forward Telehealth (SFT) - Video Conferencing - VA Video Connect (VVC) - VA Mobile - My HealtheVet (MHV) - Home Telehealth (HT) - and other telehealth applicationsThe Health Technician (Telehealth Clinical) - Advanced provides high level support - training - and advanced management of telehealth operations and is typically stationed at a clinical care delivery site (VA Medical Center - CBOC - VA Outreach Clinic - etc.) - with duties that may require travelPrimary responsibilities of the incumbent include: delivering established telehealth competency based training for clinicians and telehealth staff membersSupports clinical telehealth encounters for both the patient and provider locations by serving as the telepresenter within scope of practice - functioning as an imager and supporting clinical data for telehealth store and forward applications - managing real time clinical telehealth events - providing established patient education - and providing technical and administrative support of telehealth operationsAdditional responsibilities will include: evaluating telehealth operations and supporting performance improvement efforts - providing technical support to end-users - scheduling simple and complex intra-facility and inter-facility telehealth appointments - installing - configuring - maintaining - and troubleshooting technology - and performing a variety of program support duties as assignedThe Health Technician (Telehealth Clinical) might be certified and function as a preceptor for Clinical Video - and/or Store and Forward Telehealth OperationsWork Schedule: Monday - Friday7:30am to 4:00pm CST Recruitment Incentive (Sign-on Bonus): Not Authorized Permanent Change of Station (Relocation Assistance): Not Authorized Pay: Competitive salary and regular salary increasesPaid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave - 13 days of sick leave - 11 paid Federal holidays per year) Parental Leave: After 12 months of employment - up to 12 weeks of paid parental leave in connection with the birth - adoption - or foster care placement of a childChild Care Subsidy: After 60 days of employment - full time employees with a total family income below $144 -000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Not Available Virtual: This is not a virtual positionFunctional Statement #: 000000 Permanent Change of Station (PCS): Not Authorized