Customer Service Rep(06089) - 11739 HG Trueman Road, Suite E103
Company DescriptionJob DescriptionCSR - Insider Position DescriptionDepartment: Store OperationsJob Title: CSR - InsiderFLSA Classification: Non-ExemptReports To: General ManagerRegional Operations Manager - secondary reportDirect Reports: N/AIndirect Reports: N/AOur in-store people know their stuff and know how to have a good time. Each store has its own personality, and we reward outstanding pizza making or up selling. You'll love the buzz of friendly competition.There are two types of in-store positions available: Pizza Makers and Customer Service Representatives (CSRs). As a Domino's Pizza Maker you'll be responsible for making our great pizzas. As a CSR you'll still help out with pizza making, but you'll be more about front-line customer care.Many Team Members began their careers as CSRs and Pizza Makers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. There is no place for average at Domino's; go somewhere else to be average.Pizza Maker responsibilities:Making Domino's high quality pizzasFood and portion controlHygiene and food safetyFood preparationTaking customer orders and up sellingGeneral cleaning & organization dutiesCSR responsibilities:Taking orders over phone and in personGreeting customers within 10 secondsBuilding relationships with customersUp sellingCash handlingKeeping the customer area cleanAssisting Pizza Makers with toppings and dough.If you've got your eye on developing a rewarding Domino's career, or you're just looking to earn some extra dollars in your spare time - there's something for everyone in-store.Perks of the job:From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we're successful today, and why we'll continue to be successful in the future. So it makes sense for us to help you become your very best.Domino's in-store staff enjoy:Greater varietySmaller teams, make friends easierFlexible hoursFast career progressionTraining opportunities & rewardsMinimum requirements and expectations:A job with us means you get to be yourself, work hard, have fun, and learn heaps of new skills along the way. How far you go is up to you. What you will need:An EXCEPTIONAL and POSITIVE attitudeYou must be 16 years of age or older.Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)Must be able to make correct monetary changeVerbal, writing, and telephone skills to take and process ordersMotor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speedAbility to enter orders using a computer keyboard or touch screenAbility to comprehend and give correct written instructionsAbility to communicate verbally with customers and co-Team Members to process orders both over the phone and in personTalking and hearing on telephoneNear and mid-range vision for most in-store tasksDepth perceptionAbility to differentiate between hot and cold surfacesThe ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.Ability to stand for long periods of time: Most tasks are performed from a standing position.Hammerhead Pizza LLC TA Domino's Pizza is an Equal Opportunity Employer.QualificationsAdditional Information