BIT Program Manager
Overview:
In this role you guide IT program delivery to support DHL Express US cross-functional teams. You translate business needs into efficient data flows, system integrations, and actionable tasks, steering discussions to resolution. You'll manage a portfolio across NetOPS Clearance & Gateway, using Waterfall or Agile methods to deliver large programs. You'll collaborate with global, regional, and country groups and communicate progress to stakeholders. This is a chance to shape application delivery that enables faster, more reliable customer outcomes. Compensation / Benefits Competitive pay Bonus/Incentive programs 401K with company match Medical, Dental, Vision Tuition reimbursement Generous paid time off
Responsibilities:
- Manage US NetOPS Clearance & Gateway portfolio
- Deliver multiple large programs using Waterfall or Agile methods
- Coordinate with customers, Global, Region and Country groups
- Implement program management processes for roadmap, change management, status updates, and stakeholder communications
- Create business justification presentations for stakeholders and management
- Provide impact assessment and collaborate on technical design; manage build/acceptance testing through deployment/transition to support
Key requirements:
- BS/BA in related discipline 5 years of experience in a related IT/PM field
- Ability to lead large programs across multiple stakeholder groups
- Technical knowledge of DHL Express Global application portfolio
- Professional certification PMP/Prince2/Scrum Master preferred
- Project management experience is a must
- Experience in writing business and technical documents
- Clear, concise program status communication to stakeholders
- Proactive risks and issues management
- Clear and concise communication
- Stakeholder collaboration
- Proactive risk management
- Technical knowledge of DHL Express Global application portfolio
- Experience with program management methodologies (Waterfall/Agile)
- Vendor management (hardware and software)