General Manager

What this job involves:The General Manager (GM) is responsible for managing a Class A office property in accordance with JLL standards and procedures and the Management Agreement. They are tasked with achieving financial results, operating objectives, and client and tenant satisfaction. The GM works directly with clients to understand their investment objectives and develop property-specific strategic plans. They oversee the implementation of approved initiatives and programs by managing the property team and are responsible for maintaining strong communication with building owners and tenants.What your day-to-day will look like:Develop and implement annual operating budgets and capital plans and ensure timely and accurate monthly reporting. Analyze financial performance, prepare detailed reports, and present strategic recommendations to senior leadership and stakeholdersEnsure compliance with company policies, industry regulations, and safety standards across all managed operations. Implement tenant satisfaction program, meet regularly with tenants to ensure successful programOversee competitive bidding process for all third-party contracted services and ensure compliance with JLL standardsFoster a culture of continuous learning and professional development, supporting team members' career advancement and skill enhancementAll other tasks which may be required to comply with Property Management Agreements, local ordinances, or as necessary to ensure property operations. A complete job description is available of the company websiteRequired qualifications:Bachelor's degree in Business Administration, Real Estate, Property Management, or related fieldMinimum 7 years of progressive leadership experience in commercial real estate, property management, or facilities managementProven track record of managing P&L responsibility and achieving financial targets in a multi-million dollar operationDemonstrated expertise in client relationship management and business development within the commercial real estate sectorExcellent financial acumen with experience in budgeting, forecasting, and financial analysisProficiency in real estate management software, CRM systems, and Microsoft Office SuiteValid real estate license or ability to obtain within specified timeframePreferred qualifications:Real Estate License and Property Managers License, required within six (6) months if not currently licensedProfessional certifications such as LEED GA, or equivalent industry credentialsStrong network of industry relationships and demonstrated thought leadership in real estateLocation: On site during normal business hours and available for emergency response, or as needed