IT Internship

Career Level: StudentsLocation:Howell, MI, US, 48843IT InternRole: IT InternWAYSPosition assignment to the WAYS Career Path Program: Explorer / Entry LevelJob ObjectiveSupport local IT operations (non‑SAP) at the site while gaining hands-on experience in corporate IT environments. Assist the IT team in maintaining systems, following company standards, and delivering reliable user support, while developing technical and professional skills under guidance from senior IT staff and the global IT organization.Description of Main TasksProvide first-level support for users and IT systems (non‑SAP) as part of the IT Service Desk and Onsite Support team, under supervisionAssist in ensuring the operation of IT hardware and software at the supervised location(s), including basic problem analysis, troubleshooting, and resolution according to centrally defined standardsSupport the implementation and adherence to centrally defined information security standards in cooperation with the IT security officerParticipate in IT projects related to group standards at the supervised location(s) and support project documentation and rollout activitiesAssist with user account setup, access rights, and authorizations following defined proceduresSupport IT cost tracking and basic planning activities at supervised location(s)Maintain regular communication with central IT teams (IT Infrastructure and IT Service Desk) and escalate issues as appropriateAdditional TasksSupport IT documentation, asset tracking, and inventory managementAssist with workstation setups, hardware replacements, and software installationsSkills & CompetenciesCurrently pursuing or recently completed education in Information Technology, Computer Science, or a related technical field (vocational training or university)Little to no professional experience required; prior internships, coursework, or personal technical projects are an advantageBasic understanding of computer hardware, operating systems, and common software applicationsWillingness to learn IT troubleshooting, ticket systems, and basic IT service management processes (e.g., ITIL fundamentals)Structured, analytical, and solution-oriented approach with guidanceGood communication skills and a service-oriented mindsetLocal language: B1 – B2 (able to communicate independently in daily work situations)English language: B1 – B2 (able to communicate independently in an international environment)Additional InformationSupports IT budget monitoring activities at supervised location(s) in cooperation with the Head of IT Infrastructure and local Plant ManagementFunctionally reporting to: Head of IT Infrastructure & SupportDisciplinary reporting to: Plant Manager of respective locationRepresented by: –Represents: –General CompetenciesWillingness to learn and develop professional skillsSelf-management with guidanceCustomer and user-oriented mindsetHands-on mentalityDeveloping digital and technical skills____________________________________________________________________________________________________________________________________________________Get to know our Carcoustics peopleA Carcoustics day with...our Dual Student, Hadi.Go and visit our YouTube or LinkedIn channels to get more insights in our company and employees.Nearest Major Market: Detroit