Front Desk

Job Description Job Title: Front Desk AssociateCompany: Family EyecareLocation: Cromwell, CTJob Type: Part-TimeSchedule: 4 Days per Week | Approximately 27–30 hours per weekPay: $17.50 – $18.00 per hourPosition OverviewFamily Eyecare is a family-oriented optometry office seeking a skilled and professional Front Desk Associate to join our team. This role is ideal for someone who enjoys providing excellent patient care, working in a collaborative environment, and supporting smooth day-to-day office operations. Occasional optometric support duties may also be included.ResponsibilitiesGreet and assist patients in a friendly and professional mannerAnswer phones, schedule appointments, and manage patient communicationsAssist with front desk operations and office coordinationMaintain accurate patient records using Electronic Health Records (EHR) systemsSupport co-workers as needed to ensure efficient office operationsPerform occasional optometric support tasks as assignedProvide excellent customer service and patient careRequirementsHigh school diploma or equivalent requiredExperience with medical terminology requiredExperience with Microsoft Office applications and Electronic Health Records (EHR) systemsStrong customer service and communication skillsPositive attitude and professional demeanorAbility to multitask in a fast-paced office environmentPreferred Qualifications1 year of customer service experience1 year of medical receptionist experience1 year of computer skills experienceWillingness to learn and grow within the practiceBenefitsEmployee discountPaid Time OffSupportive, team-oriented work environmentTraining opportunities for the right candidateWork LocationIn person – Cromwell, CT