People Success & Relations Specialist

Salary $65,000 - $75,000tmp helps B2B marketing leaders create coherence in a chaotic world. We're looking for obsessively curious people to join us. You'll join 300 B2B experts across strategy, data, creative, media, client services, Sales activation, and shared services. Different skills brought together in integrated teams, centred around our clients: the world's most impactful tech companies. So, if you're interested in what makes the world work, if you find solving complex problems fun, and you love making the answers as simple as possible, then we'd love to hear from you.What we are looking forAs we continue to build a global People function, we are looking for a People Generalist who is energised by shaping a meaningful and consistent employee experience across regions. Based in the US, you will bring essential grounding in US employment practices while supporting people processes around the world, including gaining exposure to UK and EMEA frameworks as you grow.This is a great opportunity for someone early in their People career who wants broad global exposure, enjoys variety, and is eager to learn how employee relations (ER) and lifecycle processes operate across multiple regions. You'll be central to the smooth running of our global processes, driving coordination, ensuring accuracy, and contributing to thoughtful, values-aligned interactions at each stage.What you will doYou'll support the delivery of key People programs by coordinating global employee lifecycle processes, guiding day-to-day offboarding, and contributing to performance, development, and engagement initiatives. You'll work closely with the People Director, Success & Relations on employee relations matters, organising case activity, capturing documentation, and handling straightforward situations. You'll maintain accurate data and process materials, help prepare and schedule learning and feedback cycles, and collaborate with regional partners to ensure alignment across countries and time zones.Global Employee Lifecycle SupportCoordinate key lifecycle processes across all regions, ensuring clarity, precision, and a smooth employee experience from onboarding touchpoints to global offboardingLead the tracking and coordination of introductory periods and 6-week syncs, ensuring timely prompts to managers, accurate documentation, and consistent follow-up on themes and actionsManage day-to-day global offboarding, including communications, system updates, documentation, and manager support, escalating complex cases to the People DirectorMaintain employee lifecycle templates, resources, and standards; keeping them up to date, compliant, and aligned to regional requirementsSupport lifecycle requests such as basic flexible working applications, long-service tracking, and our company recognition programmeEmployee Relations (ER)Partner with the People Director on ER matters by preparing case materials, coordinating meetings, capturing documentation, and managing follow-through across regionsWith guidance, handle straightforward matters, helping managers navigate outcomes that balance employee needs, risk, and business prioritiesSupport the parental leave process, coordinating meetings, risk assessments, documentation, and manager communicationSupport managers in navigating workplace conflict, providing guidance on early intervention, appropriate next steps, and documentation, while escalating complex or sensitive matters to the Director, People Success & Relations as neededFoundational Knowledge Apply foundational US employment knowledge on terminations, performance processes, leave types and compliance basics to support day-to-day Success & Relations mattersSupport the People Director by providing context, resources, and guidance for common US scenarios, whilst building up your own knowledge in tandemSupport People processes across the UK, EMEA, and other regions, gaining exposure to varied employment practicesDevelop a growing understanding of EMEA frameworks through hands-on experience, curiosity, and partnership with regional collaboratorsMaintain accuracy and alignment across global People processes and documentation as your knowledge growsPerformance, Development & Wellbeing Support global performance and feedback cycles through communication, scheduling, system updates, and trackingHelp deliver leadership development and training programs—coordinating preparation, logistics, and follow-up actionsMaintain learning resources and wellbeing initiatives, including managing the wellbeing calendar and distributing resources and campaigns through our mental health platform, UnmindCulture, Engagement & Global Projects Contribute to global engagement initiatives, supporting surveys, culture activities, and employee engagement efforts across regionsAnalyse lifecycle data—including PTO, sickness, turnover, and engagement inputs—and share meaningful insights with the People DirectorCollaborate across the global People team to ensure coordinated, thoughtful, and values-led interactions for employees in every regionRequirementsWho you areAn emerging People generalist ready to broaden your experience across the employee lifecycle and build foundational ER skillsBased in the US with grounding in US employment law, knowledge of the employee lifecycle and curiosity to learn global People practices. Empathetic, organised, and thoughtful with sensitive informationCalm, clear, and solutions-oriented during challenging or emotionally charged conversationsA proactive problem solver who thrives in a dynamic, globally distributed environmentAble to prioritise and manage multiple tasks across time zonesMotivated by helping people and teams succeedSomeone who naturally brings our values to life—showing authenticity in how they connect with others, resilience in navigating challenges, and a touch of magic in the care and creativity they bring to their workWhat you will need1-3 years in an HR coordinator, HR administrator, or similar People operations roleFoundational understanding of US employment laws, principles and common People processesExperience supporting or observing sensitive or complex conversationsConfidence working with People systems, spreadsheets, and data reportingStrong organisational habits, excellent communication, and dependable follow-throughSHRM-CP or PHR certification preferred (or interest in pursuing one)Ability to work effectively with global teams and adapt to varying time zonesBenefitsWhat we offer in return Medical, dental, and vision insurance: Health is a priority worth investing in. We empower every employee to take charge of their health by providing comprehensive medical, dental, and vision insurance so they can perform at their best ability Pre-tax flexible spending account (FSA) - healthcare, dependent care, and transit available: We are committed to saving you money as we provide high-quality healthcare that is as flexible and diverse as our team 4% 401(k) contribution with no vesting period: We are invested in our employees' careers. Each individual has the opportunity to build a future for themselves through a 401(k), and we see that as a success for the company as well Plentiful paid time off: Each employee has the freedom to choose how long they want to be away from work. We recommend at least 20 days of PTO, so employees can fully rest and avoid burnout Sick leave (15 days annually): Illnesses are taken seriously at The Marketing Practice. We provide 15 days of sick leave so employees can take their time to make a full recovery before returning to work Holiday shutdown (December 26th - 29th): As the whole company shuts down for a few days, you can celebrate the holidays with loved ones Parental leave: Primary caregiver: 12 weeks full pay and then 12 weeks 50% pay Secondary caregiver: 12 weeks full pay Access to Unmind: Our well-being platform, including access to therapists and coaches Employer-funded life, AD&D & disability insurance: The Marketing Practice offers all employees life and AD&D insurance and makes sure you and your loved ones are protected in times of need Company getaways: Whether it is a local office holiday party or a full-blown international trip, we believe in bonding through quality time spent together as a teamThis role is based in our Denver office and follows a hybrid working model.Diversity equals increased creativity, which equals better results for all. We're committed to equality of opportunity and applications from all individuals are encouraged. If you have a disability or additional need that requires accommodation, please don't hesitate to let us know.