CMA | FT | Weekdays | Pediatric Neurology | Memphis
What you will doProactively assists patients throughout the visit as needed, accompanies patients to the exam/procedure room.Responds to patient needs in a professional and friendly manner.Performs clerical activities related to patient care such as scheduling appointments and Diagnostic Imaging exams, lab call backs, prior authorizations, retrieving medical histories, filling out patient paperwork and forms and answering and returning phone calls.Collects and records patient data including height, weight, temperature, pulse, respiration rate and blood pressure, and basic information about the presenting and previous conditions.Records pertinent patient information, surgical history, reviews systems, past medical history, social history, medical management including but not limited to allergies, etc.May assist with physical examination preparations.Performs EKGs, removes sutures/staples, and changes sterile and non-sterile dressings as directed.Effectively collects and prepares specimens for laboratory analysis utilizing non-invasive techniques, including urine, sputum and stool.Assists with undressing, cleansing and positioning patients for specific procedures.Perform skin tests and venipuncture of skin for purpose of withdrawing blood.Administers medication and immunizations under the direction of the physician or advanced practice provider.May authorize prescription refills and provide prescription information to pharmacies ordered and authorized by a physician or advanced practice provider.Administers first aid or cardiopulmonary resuscitation in an emergency.Prepares and cleans exam/procedure rooms, instruments and equipment between patient visits to maintain infection control.Ensures instruments are cleaned and sterilized and contaminated supplies are properly disposed.Prepares orders, sorts, stores, and restocks supplies for exam/procedure room.Duties may include ordering and maintaining stock of supplies.Provides patient education and instructions under the authorization of the supervising physician.Performs other duties as assigned or requested.Education/Formal Training RequirementsRequired: High School Diploma or EquivalentPreferred: Technical Degree or DiplomaMedical Assistant Work Experience RequirementsRequired: Medical Assistant or similar 3-5 yearsLicenses and Certifications RequirementsRequired: HEARTSAVER - American Heart AssociationRequired: BASIC LIFE SUPPORT - American Heart AssociationPreferred: NCCT Medical Assistant - National Center for Competency TestingPreferred: AMT Registered Medical Assistant - American Medical TechnologistsPreferred: Certified Clinical Medical Assistant - National Healthcareer AssociationPreferred: Nationally Certified Medical Assistant - National Association of Health ProfessionalsPreferred: AAMA Certified Medical Assistant - The American Association of Medical AssistantsKnowledge, Skills and AbilitiesStrong written and verbal communication skills with the ability to work with patients, patient families and physicians in a tactful and professional manner.Satisfactorily completes applicable competency assessments and skills checklist for Level 2; demonstrates proficiency in all measured areas.Ability to begin the patient visit with eye contact, smile and greeting, while using the patient’s name.Ability to work independently and as part of a multidisciplinary team.Successful completion of assigned training and development programs for the role within the mandated time frame.Performs computer skills demonstrated by successful navigation of the EMR with appropriate documentation.Demonstrates ability to review computer reports following evidenced based guidelines.Demonstrated proficiency in motivational interviewing and teach back method techniques.Ability to act quickly in emergency situations.Supervision Provided by this PositionThere are no supervisory or lead responsibilities assigned to this position.Physical DemandsThe physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.Must have good balance and coordination.The physical requirements of this position are: medium work - exerting up to 50 lbs. of force occasionally and/or up to 25 lbs. of force frequently.The Associate is required to have close visual acuity including color, depth perception, and field of vision to perform an activity, such as assessing patients, preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.Frequent invasive and non-invasive patient contact.Exposure to patient body fluids as well as exposure to hazardous or poisonous materials.
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