Rapid Rehousing Case Manager

Location: Winston Salem / Forsyth CountyJob Type: Full-TimeAbout the Role:The Rapid Rehousing Case Manager supports individuals and families experiencing homelessness by helping them secure permanent housing quickly and achieve long-term stability. This role manages Coordinated Entry System (CES) housing matches, provides housing-focused case management, and collaborates with community partners to ensure equitable and efficient placement into available housing resources.Key Responsibilities:Coordinate permanent housing referrals by working with housing providers, housing authorities, developers, and supportive housing partners.Manage CES data using HMIS, track housing inventory and outcomes, and support grant/contract reporting.Ensure timely, fair, and accurate matching to housing resources across the CoC.Analyze housing utilization data and recommend system improvements.Assist participants in securing permanent housing, including conducting assessments and creating individualized housing stabilization plans.Build and maintain strong landlord relationships to support placement and housing retention.Provide tenancy support such as budgeting guidance, lease education, and conflict mediation.Record all services according to CoC workflows and documentation standards.Knowledge, Skills & Abilities:Understanding of housing resources, subsidies, CES protocols, and local/federal housing programs.Experience with homeless service systems, mainstream resources, and systems-level change.Strong communication, facilitation, and relationship-building skills with diverse stakeholders.Ability to think critically, manage multiple priorities, and adapt quickly to changing needs.Excellent organizational skills and proficiency in Microsoft Office and database systems.Ideal Candidate:Collaborative, detail-oriented problem solverStrong communicator who can simplify complex informationAble to work independently and within multi-disciplinary teamsCommitted to equitable service delivery and improving community housing outcomesJ-18808-Ljbffr