VP, Contact Center Technology & Customer Experience

Genstone Realty is seeking a VP of Customer Contact Administration in Farmers Branch, Texas. This role is responsible for leading the strategy and operation of customer contact technologies, specifically the NICE CXone platform. The ideal candidate will have over 10 years of experience, strong leadership skills, and expertise in cloud architecture and contact center technologies. Competitive compensation of $150,000-$175,000 annually along with comprehensive benefits including insurance and paid time off. J-18808-Ljbffr