Commercial Insurance CSR

Job Description Are you looking to build a rewarding career in the insurance industry with a company that values personalized service and community connections? We're a dependable insurance agency dedicated to providing tailored coverage solutions, and we're expanding our team!Do not wait to apply after reading this description a high application volume is expected for this opportunity.We're seeking a Customer Service Representative t who brings excellent customer service skills and commercial insurance experience. If you're professional, organized, and eager to support both clients and agents, this role is for you.What You'll Do:Deliver friendly, timely assistance to clients in-person, by phone, and emailProfessionally manage incoming calls and route them efficientlyMaintain and update client files, policy documents, and databases with accuracyHandle data entry, scanning, filing, and general office administrationSchedule appointments and follow up on client requests or paperworkSupport agents with insurance document prep, policy updates, and renewalsMonitor office supplies and help keep administrative systems running smoothlyTake initiative and assist with additional tasks as neededWhat We're Looking For:Commercial insurance experience is requiredPrevious experience in an insurance agency or similar role strongly xhyhwjd preferredStrong customer service skills and excellent communicationProficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)Professional demeanor with a client-first mindsetDetail-oriented with strong organizational and time management skillsAbility to handle confidential information responsiblyReliable, punctual, and motivated to grow within the companyCompany Description Description