Customer Service Representative ii

Napa Auto Parts - - Responsibilities: Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales).; Builds customer relationships to drive repeat business by relating to the customer and drive process improvements.; Expedites backorders. May pull inventory and prepare order for shipment to customer.; Determines the most cost effective shipping method for customer orders.; Responds to customer inquires regarding products, provides quotes, and handles order entry.