IT Support Specialist

Job Description IT Support SpecialistJob description:We are an IT support firm seeking an experienced IT support specialist to work full-time in Bakersfield, CA.Responsibilities will include:*Administration and troubleshooting of Windows-based devices*Administration of Microsoft 365*Administration of a large Google-based environment including Google Workspace and Chromebooks*Administration of Apple MAC and iOS devices*Be able to provide training/assistance for end users*Be able to manage user accounts and policies across multiple systems (Entra AD, Google Workspace, LoB-specific)*Managing and responding to tickets via ZenDeskMore about the job:This job is located onsite at our clients office in Bakersfield. The client is a distance learning public charter school serving grades K-12. You will join a team of IT professionals responsible for the client's entire technology department. The general schedule is M-F ~8:00am to 4:30pm with a 30 minute lunch. After-hours and weekend work rarely occurs but is sometimes necessary. This position reports directly to an onsite manager.Qualifications:Communication & Interpersonal Skills: Excellent people skills are our top priority. You must be able to communicate clearly and professionally.Experience: A minimum of one year of experience in a helpdesk support role.Professional Presence: You will represent our company on-site with our client daily, so a professional appearance and the ability to speak and write concisely are essential.Initiative: We are looking for a self-starter who can manage a task list independently and identify necessary work items.Multitasking: You must be comfortable managing multiple tickets and projects simultaneously and switching tasks as needed.Requirements: As this role involves working within an organization that serves children, a clean criminal record (no DUIs, misdemeanors, or exceptions) and the ability to pass a background check are mandatory. You may also occasionally be required to lift up to 50 pounds.Preferred Qualifications:- Experience working in an educational environment.- Industry-standard IT certifications (e.g., A+, Network+, or Microsoft-based certifications).Company Description Charter Tech Services is a fast growing IT firm founded in San Diego 15 years ago. We service private sector and public sector clients. Company Description Charter Tech Services is a fast growing IT firm founded in San Diego 15 years ago. We service private sector and public sector clients.