Technical Project Manager - Network Planning I
This role requires a high degree of advanced technical, analytical, and managerial competencies to solve complex problems and issues and provide technical support to various organizations within the company. Employees in this position assume ownership and accountability in recognized Transport technical disciplines and provide technical leadership, guidance, and assistance to employees across departmental segments.Duties and ResponsibilitiesProactive technical leadership regarding issues related to service assurance and delivery, network reliability, and customer satisfaction.High-level analysis and identification of unique, complex, or chronic issues in the Transport network.Ability to design and write technical bulletins, including the production and delivery of job aids, operational processes and procedures, and technical management methodologies.In-depth knowledge and expertise in hardware/software/database operations to include fault troubleshooting for multiple Transport platforms including, Synchronous Optical Network (SONET), and ALL Digital Access Cross-Connect (DAC), such as Titan 5500 and 532L.In-depth knowledge and understanding of how to interpret Circuit Layout Records (CLR) and schematics.High-level understanding of electrical transport, to include, T3, T1, and DS0.Technical direction of personnel and contractors in Field Operations and Core and Customer Installation, Repair, and Maintenance Centers.QualificationsWhat It Takes to Catch Our EyeExtensive knowledge and experience in architecture, interoperability, operations, growth, maintenance, and life cycle of Transport network services, and systems.Subject matter expert in SONET and Digital Access Cross-Connect (DACS) including lower-level applications and associated technologies and configurations.Knowledge of Element Management Systems (EMS), Operational Support Systems (OSS), network inventory, provisioning, and other support systems.Ability to read Circuit Layer Records and Complex Schematics/designs.Proficiency in interpersonal communications, particularly with up and downstream personnel at all company levels.Effective leadership skills, including demonstration of training and/or mentoring activities and subsequent positive impacts.