Product Analyst

At WorldTrips, a proud member of the Tokio Marine HCC group of companies, we believe in more than just business—we believe in empowering our people. As a global leader in specialty travel medical and trip protection insurance, we are passionate about preparing travelers for the unpredictable while fostering a work environment where bold ideas and transformative solutions are valued at every level. Our mission, "To Be a Good Company," reflects our commitment to people and community, recognizing the importance of giving back and driving positive change.We are proud to be named as a Top Workplace Winner for the past three years by IndyStar! Our renovated office, located in Carmel, IN, is only steps away from the Carmel City Center for shopping, dining, and entertainment. This is a hybrid position (3 days in office).Tokio Marine HCC offers a competitive salary and a generous employee benefit package that includes among other benefits, subsidized medical, prescription, dental, vision and basic life and disability insurance, employee assistance program, paid parental leave, 401(k) plan with Company matching contributions and educational/loan assistance. Subject to local and state laws governing the accrual of paid time off (PTO), Employees will receive 20 days of PTO, prorated for the current year based on date of hire. Employees annually receive approximately 11 paid holidays, one paid volunteer day, and up to two paid floating holidays.The Adventure AheadThe Product Analyst supports the Underwriting team, the Product team, and the Compliance Departments as document issuers and developers. Their role is to manage, update, evaluate, and assist with the overall wording issuing of new custom group wordings and renewals in accordance with WorldTrips business needs. A general understanding of compliance and regulations, as they relate to legal and regulatory agencies, and comprehensive knowledge of benefit designs within the WorldTrips product portfolio is required.The Product Analyst works with Operations, Underwriting, Claims, Business Intelligence, Sales, Account Services, Legal, Claims, and Marketing on a regular basis.Assist in managing the process of the annual custom group renewals and reporting on the progressTechnical writing of wording where needed to support a products benefitsIssuing and publication of newly sold custom groupsMaintaining historical changes made to various group wordingsCommunicating with internal clients on outcomes from wording updatesEnsuring the process follows standard operating procedures and SLA’sIdentifying and eliminating typographical errors before documents are publishedReviewing document format and content to ensure benefits and supporting information match the product and UW proposal formsDeveloping and continually building comprehensive knowledge of WorldTrips product designsAdministering product information in the product databaseManaging the certificate guideline process, from creation to assignment, within the administration systemManaging the Products email box by responding to, placing certificate (new business/renewals) requests in workflow per operating proceduresCreating and managing the renewal letter templates for group renewal businessSkills And Experience NeededBachelors degree in a related field, or the equivalent education and /or experienceMinimum of three years of experience in Medical or Travel InsuranceExcellent written and verbal communication skillsExcellent analytical & problem-solving skillsProficient in reading & understanding the intent of a document Proficient experience using Microsoft Office package (Excel, Access, PowerPoint, Word)Experience with policy forms and draftingExperience with Sales and Benefit DesignJoin the WorldTrips team, where your success is our priority.#Hybrid