Operations Technical Training Specialist

Responsibilities JOB DESCRIPTION Design, develop, and continuously improve training programs that support manufacturing operations and business goalsAssess learning needs and translate them into structured training solutions, including curriculum, learning paths, and training materialsDevelop and standardize training content, processes, and frameworks to ensure consistency and scalability across teams and locationsAnalyze training data, learner feedback, and performance trends to identify gaps and drive measurable improvementsPartner with business leaders and key stakeholders to align training initiatives with organizational prioritiesCollaborate with Subject Matter Experts to capture technical knowledge and convert it into effective learning experiencesDesign and implement training for new products to support timely and effective workforce readinessDeliver Train-the-Trainer sessions and support development of training team membersReview and approve training documentation, labs, and On-the-Job Training (OJT) materials; support development of team capability in OJT creationAssess trainer performance through audits and evaluations; document findings and provide coaching to close gapsDevelop and maintain training documentation, processes, and standards to improve consistency and efficiencyCreate and analyze surveys and reporting to evaluate training effectivenessManage LMS-related activities, including enrollments, reporting, and communication of training requirements and updatesSupport hourly and salaried training programs as neededBuild and maintain relationships with external partners, including local schools and state agenciesTravel between facilities to support training needs and stakeholder engagementCross-train across training functions to support a well-rounded and adaptable training programQualificationsExperience in Learning & Development, training program design, or a related field within a manufacturing or technical environmentStrong ability to design, organize, and improve training programs that support operational and business goalsProven experience assessing learning needs and developing structured training solutionsSolid understanding of instructional design principles, adult learning concepts, and blended learning approachesExperience working with Learning Management Systems (LMS), survey tools, and content development platformsStrong analytical skills with the ability to interpret data and drive improvementsAbility to manage multiple projects and priorities while maintaining attention to detailStrong communication skills, with the ability to present ideas clearly across all levels of the organizationDemonstrated ability to influence, guide, and support others without direct authorityExperience working with Subject Matter Experts and cross-functional teamsFamiliarity with continuous improvement methodologies (e.g., Lean Manufacturing, 5S, Kanban, or similar)Physical Requirements & Work EnvironmentThe Training Specialist role at Vertiv operates across both office and manufacturing environments. This position includes a mix of standing, walking, and sitting throughout the day while supporting training delivery and program implementation.This Role May RequireFrequent movement between offices, training rooms, and manufacturing areasStanding for extended periods during training sessionsOccasional lifting of materials or equipment (up to 25 lbs)Use of standard office and training technologyWearing required PPE, including safety glasses and steel-toe shoes, in operational environmentsThe work environment includes both climate-controlled spaces and active production areas with noise, machinery, and varying temperatures. Adherence to all safety protocols is required.Why This Role MattersThis is where structure meets scale. As manufacturing grows, training can either become fragmented or become a true competitive advantage. This role helps ensure it’s the second.The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength OUR BEHAVIORS Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development Promote Transparent & Open Communication At Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in revenue, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertivco.com . If you are interested in applying or learning more about this role, please visit the company’s career page located on Vertiv.com/CareersWork AuthorizationNo calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.About The TeamWork AuthorizationNo calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.Equal Opportunity EmployerWe promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.