Business Analyst / MarTech Implementation Liaison

Our client is seeking a MarTech Implementation Consultant / Business Analyst to support a major phase of our marketing technology transformation. This role will act as an internal enablement partner, working closely with business stakeholders and external implementation vendors as we roll out a new global marketing automation platform (most likely HubSpot) while also supporting our broader martech ecosystem. This is not a hands-on configuration or developer role. Instead, the focus is on requirements gathering, stakeholder coordination, documentation, and ensuring business needs are accurately translated into vendor-led implementations. Key Responsibilities: Marketing Automation Enablement (Primary Focus) - Act as the internal liaison between marketing/business teams and the selected implementation partner.- Gather, document, and manage business requirements, use cases, workflows, and dependencies. - Translate stakeholder needs into clear inputs for the implementation partner. - Coordinate feedback, UAT activities, and issue tracking during rollout. - Support post-launch adoption, stabilization, and optimization. - Absorb platform knowledge to support ongoing internal enablement. MarTech Business Analysis & Operations - Support ongoing requests across a 20+ tool martech ecosystem. - Assess whether requests represent issues, enhancements, or new capabilities. - Help prioritize and document incoming requests and opportunities. - Support periodic tool audits, usage reviews, and optimization assessments. - Assist with contract renewals, consolidation discussions, and vendor evaluations. Governance, AI & Vendor Coordination - Field and document AI-related requests from vendors and stakeholders. - Coordinate due diligence and review processes aligned with organizational policies. -Serve as an initial point of contact for vendor enhancement and upgrade discussions. Ideal Candidate Profile: Experience & Skills:- Experience working in marketing technology, marketing operations, CRM, or automation environments.- Exposure to platforms such as HubSpot, Salesforce, Marketo, Pardot, or similar. - Strong business analysis skills including requirements gathering and workflow documentation. - Comfort working with external implementation partners and cross-functional stakeholders. - Experience supporting system rollouts or enterprise tools (vendor-led implementations). Mindset & Working Style:- Adaptable and comfortable working in evolving and ambiguous environments. - Strong communicator who can bridge business and technical discussions. - Organized, proactive, and able to manage multiple workstreams. - Collaborative, curious, and eager to learn new platforms. - Values attitude and problem-solving mindset over tool-specific perfection. Nice to Have: - HubSpot or Salesforce hands-on exposure. - Adobe ecosystem or Marketo familiarity. - Experience supporting AI governance or compliance discussions. - Experience in hybrid or distributed team environments.  In this position, you may have access to client or customer systems, confidential and/or proprietary information or data. This position is onsite and requires you to work closely with other individuals in a collaborative team environment.BenefitsCreative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Sick leave is provided to Candidates whose assignment work location is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service. Email Your Resume In Word Toasegedi@creativecircle.comLooking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply.Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : AS29-1984937 -- in the email subject line for your application to be considered.April Segedi - RecruiterFor Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for STEM/OPT programs. Additionally, you must be physically located in and perform the work for our client in the United States.This is a new role.This job was first posted by Creative Circle on 05/05/2026 and applications will be accepted on an ongoing basis until the position is filled or closed.This job was posted on 05/05/2026 and is open for 60 daysEverforth Creative Circle is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results.  Everforth Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. Anthem / Blue Cross Blue Shield creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Creative Circle.Copyright © 2026 Everforth, Inc. All rights reserved.